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A Comparison Of American And Asian Automakers' Vehicles In Quality, Reliability, And Safety, Ozge Senoz
A Comparison Of American And Asian Automakers' Vehicles In Quality, Reliability, And Safety, Ozge Senoz
Doctoral Dissertations
"Consumer Reports (CR) and J.D. Power and Associates (JDP) are two widely-known agencies that gather data on automobile quality and prepare reports on the data gathered that are related to various aspects of automobiles for different models for each manufacturer. This research has two overarching goals: The first is to determine if there are any clear differences in reliability, between the Japanese and U.S. auto-makers. The second is to determine if there is consistency between JDP and CR in the reliability ratings of vehicles. In order to attain these goals, this dissertation starts with the evaluation of these two major …