Operations Research, Systems Engineering and Industrial Engineering Commons^™

Understanding The Dynamic Behaviour Of Three Echelon Retail Supply Chain Disruptions, John Crowe, Mohammed Mesabbah, Amr Arisha

Conference papers

It is often taken for granted that the right products will be available to buy in retail outlets 7 days a week, 52 weeks a year. Challenges in achieving this continued on-shelf availability range from recession hit demand patterns to cost reduction driven strategies. Irish government initiatives to brand the country as a sustainable, reliable provider of food retail supply chains has resulted in increased importance on decision maker accuracy. The vulnerability of retail supply chain’s (RSC) to disruption is another catalyst in the complexity of the decision making process and a more robust understanding of disruption behavior is needed. …

Sustainable Purchasing Practices: An Investigation Into Current Industry Awareness And Practice, Frank Palisi, Kathryne Newton, Edward Sweeney

Conference papers

This research study illustrates the importance of sustainable purchasing practices for organizations in the U.S. distribution industry and answers several important questions: what is the current awareness of U.S. organizations regarding sustainable purchasing practices; to what extent are U.S. organizations evaluating, selecting, and retaining suppliers based upon sustainable purchasing practices; and to what extent are sustainable purchasing practices being implemented by the U.S. organizations under study? With an ever increasing global economy, is it critically important for organizations to put in place sustainability practices; the biggest impact organizations can make is often in an organization’s purchasing department. The researcher begins …

A Simulation-Based Decision Support System To Model Complex Demand Driven Heathcare Facilities, Amr Arisha, Michael Thorwarth

Conference papers

Simulating healthcare processes is a sophisticated endeavor. Treatment processes and patient arrival patterns differ significantly in their statistical attributes and implicate a high degree of variability. In addition, there are several types of interconnected processes of medical staff involved that accompany a patient’s journey through the healthcare facility. Replicating this behavior with process flow models in a discrete event simulation model is highly complex and therefore difficult to create while maintaining a high degree of precision. A framework is thus introduced which delivers an algorithm that allows to implement Multiple Participant Pathway Modeling (MPPM) under the consideration of Flexible Resource …

Multi-Citeria Framework For An Emergency Department In An Irish Hospital, Waleed Abo Hamad, Amr Arisha

Conference papers

Health research is one of these priorities in every economy and through this research an emphasis will be put on translational research in the context of more sustainable and efficient healthcare system (translation of operations management practices to clinical applications). Healthcare systems in general and Emergency Departments in particular around the world are facing enormous challenges in meeting the increasingly conflicting objectives of providing wide accessibility and efficiency while delivering high quality and prompt services. The proposed framework integrates simulation modeling, balanced scorecard, and multi-criteria decision analysis aiming to provide a decision support system to emergency department managers. Simulation outputs …

Capacity Planning For Elderly Care In Ireland Using Simluation Modeling, Mohamed Ragab, Waleed Abo Hamad, Amr Arisha

Conference papers

Global population aging is creating an immense pressure on healthcare facilities making them unable to cope with the growing demand for elderly healthcare services. Current demand-supply gaps result in prolonged waiting times for patients and substantial cost burdens for healthcare systems due to delayed discharges. This paper describes a project aimed at presenting modeling and simulation to address elderly care pathways within the Irish healthcare sector. The management of frail patients admitted to acute hospitals and the introduction of the new intermediate care beds are alternative interventions that healthcare executives are interested in simulating to examine their impact on the …

A Case Study Investigation On Purchasing Green Transport And Logistics Services, Pietro Evangelista, Maria Huge-Brodin, Karin Isaksson, Edward Sweeney

Conference papers

In the context of green supply chain management, green purchasing has received increased attention over the past decade and the strategic importance of introducing green aspects into purchasing practices has been recognised. Despite this growing importance, little has been written in relation to purchasing green transport and logistics services. Considering the strong environmental impact associated with transport and logistics activities, much remains to be learned concerning buyer’s practices when sourcing more sustainable services from third party logistics companies (3PLs). The aim of this paper is to explore practices of buying green transport and logistics services in three different European countries …

Simulation-Based Optimisation Model For The Lean Assessment In Sme: A Case Study, Amr Arisha, Amr Mahfouz, John Shea

Conference papers

Due to their space limitation and small production scale, small and medium enterprises (SME) are vulner-able to rapid changes. Lean principles are considered as effective improvement approach to eliminate sys-tem’s waste and inefficiencies. Although much of the academic materials have addressed the lean practic-es into large, global companies, they can still be adjusted to SMEs. Risks are usually associated with lean implementation process due to the drastic required changes in business policies and operations. Simulation can be successfully used to predict the impact of the proposed changes ahead of the implementation which helps to mitigate risks. Integrating simulation with optimization …

Integrating Balanced Scorecard And Simulation Modelling To Improve Emergency Department Performance In Irish Hospitals, Amr Arisha, Waleed Abo-Hamad, Khaled Ismail

Conference papers

In the healthcare sector, there is a requirement for innovative solutions in managing the high levels of complexity and uncertainty within Emergency Departments (EDs). Simulation modeling is currently seen as a competent means of analyzing EDs, which allows changes effects to be understood and predicted more easily. The Balanced Scorecard (BSC), well-known performance management concept, has become a steering method in approaching new improvement cycles. This paper presents a methodology that integrates BSC and simulation modeling to improve the performance of ED in a University Hospital in North Dublin. BSC design began with understanding patient's needs, ED activities, as well …

Customer Management Analysis Of Irish Plumbing & Heating Distribution System: A Simulation Study, Amr Arisha, Amr Mahfouz, John Crowe, Finbarr Bennett

Conference papers

The sudden burst of the property bubble, coupled with current global economic conditions has resulted in a huge decrease in demand for plumbing and heating fixtures in the Irish construction industry. Moreover, inefficient supply chain management policies have imposed further pressures on companies resulting in more system bottlenecks and unnecessary costs. Inventory management is seen as a functional area that can ease such bottlenecks and in turn increase supply chain efficiency, decrease costs and increase customer satisfaction. The challenge is to predict the balance of on-hand inventory and order quantity to optimise customer satisfaction and minimise inventory cost. It is …

The Analysis Of Rush Orders Risk In Supply Chain: A Simulation Approach, Amr Arisha, Amr Mahfouz

Conference papers

Satisfying customers by delivering demands at agreed time, with competitive prices, and in satisfactory quality level are crucial requirements for supply chain survival. Incident of risks in supply chain often causes sudden disruptions in the processes and consequently leads to customers losing their trust in a company’s competence. Rush orders are considered to be one of the main types of supply chain risks due to their negative impact on the overall performance. Using integrated definition modeling approaches (i.e. IDEF0 & IDEF3) and simulation modeling technique , a comprehensive integrated model has been developed to assess rush order risks and examine …

Simulation Model To Investigate Flexible Workload Management For Healthcare And Servicescape Environment, Michael Thorwarth, Paul Harper, Amr Arisha

Conference papers

High demand and poor staffing conditions cause avoidable pressure and stress among healthcare personnel which results in burnout symptoms and unplanned absenteeism which are hidden cost drivers. The work environment within an emergency department is commonly arranged in a flexible workload which is highly dynamic and complex for the outside observer. Using detailed simulation modeling within structured modeling methods, a comprehensive model to characterize the nurses' time utilization in such flexible dynamic workload environment was investigated. The results have been used to derive a generalized analytic expression that describes certain settings that lead to an instable queuing system with serious …

Enabling Rfid Technology In Irish Hospitals, Khaled Ismail, Amr Arisha

Conference papers

Hospitals represent a significant part of healthcare systems and account for no less than 60% of the entire healthcare service in most of developed countries. Therefore, improving service in hospitals is an important element to the process of healthcare reform. Better use of resources, more consistent quality, and a higher service level are the keys to rationalise the huge expenditure in healthcare systems due to higher growth in demand. Even though massive spending has been directed towards hospital improvement in Ireland, services provided in Irish hospitals are ranked relatively low comparing to the other European countries. Growth of population, aging, …

Risk Assessment Model For Emergency Departments In Dublin Hospitals, Michael Thorwarth, Amr Arisha

Conference papers

The internal dynamics of emergency departments (ED) in Irish hospitals represent complex non-linear stochastic systems with an environment of uncertainty, variability and limited resources. Planning and managing such systems pose overwhelming demands. To improve operations, patient service, resource planning, and real-time reaction to unexpected events, sophisticated tools to efficiently achieve these goals must be applied.

Advanced solution techniques (e.g. simulation and optimisation) have been successfully applied in manufacturing operations to improve the delivery, cost-effectiveness and service quality. Yet, random arrival of patients, limited resources and multitasking are challenges in EDs that add more complexity to this critical area. This study …

Optimisation Methods In Supply Chain Applications: A Review, Amr Arisha, Waleed Abo Hamad

Conference papers

The competitiveness and dynamic nature of today’s marketplace is due to rapid advances in information technology, short product life cycles and the continuing trend in global outsourcing. Managing the resulting supply chain networks effectively is a complex and challenging task which is imputable to high level of uncertainty in supply-demand, conflict objectives, vagueness of information, numerous decision variables and constraints. With such level of complexity in the environment, supply chain optimisation has a potential to make a significant contribution to resolve the challenges. In this paper, a literature review – based on more than one hundred peer-reviewed articles – of …