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University of Tennessee, Knoxville

Theses/Dissertations

Masters Theses

Industrial Technology

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A Study Of The Link Between Poor Quality And Poor Performance Of Various Health Care Indicators, Lamara L. Glass Dec 2022

A Study Of The Link Between Poor Quality And Poor Performance Of Various Health Care Indicators, Lamara L. Glass

Masters Theses

Abstract

Purpose of the Research

The purpose of present research investigation is to explore the correlation between poor performance indicators and poor quality in the Health care industry and to present an idea on improving the quality of the outcome in health care services by altering the KPIs.

The Nature of the Problem

The quality of healthcare may be evaluated using a variety of parameters, including safety, efficacy, and person-centeredness. For example, the former relates to the degree of precision with which procedures may produce desired results. External comparisons between different health care facilities, as well as KPIs specified for …