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Full-Text Articles in Operations Research, Systems Engineering and Industrial Engineering
Healthcare Quality: Waiting Room Issues, Vineeth R. Yeddula
Healthcare Quality: Waiting Room Issues, Vineeth R. Yeddula
Department of Industrial and Management Systems Engineering: Dissertations, Theses, and Student Research
In today’s hyper-competitive market, customers are faced with many different options when deciding on a specific healthcare provider. Due to the varying options, quality and service stand out as two essential elements that influence the selection process. If the quality is not met, the healthcare organizations have to face several issues such as customer retention, value, safety, litigation, and reputation. Patient satisfaction has emerged as an increasingly important parameter in the assessment of health care quality. Waiting time is considered to be an important determinant of patient satisfaction. As patients experience a greater squeeze on their time, short waits seem …
An Investigation Of Medical Device Design And Physical Ergonomics In Healthcare, Adam E. De Laveaga
An Investigation Of Medical Device Design And Physical Ergonomics In Healthcare, Adam E. De Laveaga
Department of Industrial and Management Systems Engineering: Dissertations, Theses, and Student Research
Human factors and process engineering are becoming a prominent area of research and application for industrial engineering principles as healthcare providers seek to improve patient safety, quality the optimization of resources. Human factors engineering and ergonomics play a crucial role in the pursuit of operational excellence and patient safety in healthcare. These disciplines contain the tools required to develop instrumentation, technology and training that can improve the usability of medical technology and the quality of care that patients receive. Designing tasks, tools and processes for optimal human use can enhance performance, reduce errors and improve safety. This thesis encompasses three …
Ethnic Difference In Healthcare Delivery, Benny Mathew Varghese
Ethnic Difference In Healthcare Delivery, Benny Mathew Varghese
Department of Industrial and Management Systems Engineering: Dissertations, Theses, and Student Research
Quality in healthcare is a very important aspect; this is obtained when there is proper care provided to the patients without any discrimination. The healthcare system in the US can be improved in the fields of patient’s care, the amount of money spent and proper advice, if proper responsibilities are taken. Quality has been improving over the years, but the median by which there is an increase is too small. The other main factor is access to the healthcare system, which has over the year, has not progressed. Studies in healthcare quality should be conducted on a regular base, so …