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Operations Research, Systems Engineering and Industrial Engineering Commons

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University of Massachusetts Amherst

Masters Theses 1911 - February 2014

Management Sciences and Quantitative Methods

Articles 1 - 2 of 2

Full-Text Articles in Operations Research, Systems Engineering and Industrial Engineering

Optimizing The Safety Stock Inventory Cost Under Target Service Level Constraints, Chetan T. Shivsharan Jan 2012

Optimizing The Safety Stock Inventory Cost Under Target Service Level Constraints, Chetan T. Shivsharan

Masters Theses 1911 - February 2014

The level of customer satisfaction largely depends on manufacturer’s ability to respond to customer orders with promptness. The swiftness with which the manufacturers are able to meet customer demand is measured by the service level. There are two service level measures typically used. The first one is type 1 service level which denotes the probability of not stocking out over a planning period. The other is fill rate which denotes the proportion of demand satisfied with the existing inventory. We review the rich and diverse literature available on inventory cost optimization under these service level constraints. Subsequently two optimization models …


The Impact Of Flexibility And Capacity Allocation On The Performance Of Primary Care Practices, Liang Wang Jan 2010

The Impact Of Flexibility And Capacity Allocation On The Performance Of Primary Care Practices, Liang Wang

Masters Theses 1911 - February 2014

The two important metrics for any primary care practice are: (1) Timely Access and (2) Patient-physician Continuity. Timely access focuses on the ability of a patient to get access to a physician as soon as possible. Patient-physician continuity refers to building a strong or permanent relationship between a patient and a specific physician by maximizing patient visits to that physician. In the past decade, a new paradigm called advanced access or open access has been adopted by practices nationwide to encourage physician to “do today’s work today.” However, most clinics still reserve pre-scheduled appointments for long lead-time appointments due to …