Operations Research, Systems Engineering and Industrial Engineering Commons^™

Operational Decision Making For Medical Clinics Through The Use Of Simulation And Multi-Attribute Utility Theory., Bo Sun

Electronic Theses and Dissertations

Currently, health care is a large industry that concerns everyone. Outpatient health care is an important part of the American health care system and is one of the strongest growth areas in the health care system. Many people pay attention to how to keep basic health care available to as many people as possible. A large health care system is usually evaluated by many performance measures. For example, the managers of a medical clinic are concerned about increasing staff utilization; both managers and patients are concerned about patient waiting time. In this dissertation, we study decision making for clinics in …