Operations Research, Systems Engineering and Industrial Engineering Commons^™

Service-Level Based Response By Assignment And Order Processing For Warehouse Automation, Zijian He

Open Access Theses

Along with tremendous growth of online sales in this Internet era, unprecedented intensive competition in shortening the delivery time of orders has been occurring among several major online retailers. On the other hand, the idea of customer-oriented service creates a trend of diversified pricing strategy. Different price options are offered to cater to diversified needs of customers. It has become an urgent need for online sales industries to provide the differentiated service levels for different classes of customers with different priorities based on the charging prices and resource constraints of the supply network.

In response to the challenges mentioned above, …