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Operations Research, Systems Engineering and Industrial Engineering Commons

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California Polytechnic State University, San Luis Obispo

2011

Process Improvement

Discipline

Articles 1 - 2 of 2

Full-Text Articles in Operations Research, Systems Engineering and Industrial Engineering

Microfiche Digitization And Process Improvement For Cal Poly Senior Projects, Kyle Gaunt Jun 2011

Microfiche Digitization And Process Improvement For Cal Poly Senior Projects, Kyle Gaunt

Industrial and Manufacturing Engineering

This project addresses the need to digitize Senior Projects available on microfiche at the Cal Poly Robert E. Kennedy Library. Microfiche is an outdated document archival medium and is unfamiliar to most students, making Senior Project research inconvenient and frustrating to students. To make this process easier and more accessible to students, the University Library should consider digitizing its Senior Project collection and improving the current system in the mean time.

The Six Sigma DMAIC method was used to discover root cause problems of the current system, define performance metrics, and to develop data driven solutions for improving the current …


Process Improvement Of Kaiser Permanente Medical Group, Connie Chou, Brett Witherall Apr 2011

Process Improvement Of Kaiser Permanente Medical Group, Connie Chou, Brett Witherall

Industrial and Manufacturing Engineering

This report seeks to improve the operations of the Kaiser Permanente’s Central Refill Pharmacy. In particular, the need for better workstations became evident when witnessing the cluttered appearance of the packing workbenches in the facility. Furthermore, one of Kaiser’s largest problem areas is the physical strain caused by the repetitive motion required of the packing job function. A redesign of the packing workstations has been developed on Microsoft Visio in order to reduce clutter, be more space efficient, and decrease eye and arm movement associated with employee strain. The most significant additions are an automated slide that transfers packages from …