Open Access. Powered by Scholars. Published by Universities.®
Operations Research, Systems Engineering and Industrial Engineering Commons™
Open Access. Powered by Scholars. Published by Universities.®
Articles 1 - 2 of 2
Full-Text Articles in Operations Research, Systems Engineering and Industrial Engineering
Lean Six Sigma Body Of Knowledge For Healthcare Industry Administrators: Implementation Of Lessons Learned In Applied Engineering, Mohammed Ali
Technology Faculty Publications and Presentations
The purpose of this paper is to propose a Lean Six Sigma (LSS) course curriculum for healthcare administration and management majors. It identifies the relevant opportunities and challenges for the application of LSS within the healthcare industry. The paper also discusses the cultural changes necessary to provide an appropriate climate for its long-term success. This work contains a comprehensive description of the body of knowledge in LSS, which were successful in applied engineering. Additionally, the paper describes how LSS may be applied in the hospital setting to improve processes in patient-care services. Upon successful completion of the course, the healthcare …
Capacity Planning For Heterogeneous Patient Populations In Primary Care And Specialty Networks, Prashant Meckoni
Capacity Planning For Heterogeneous Patient Populations In Primary Care And Specialty Networks, Prashant Meckoni
Doctoral Dissertations
Access to primary care has a direct impact on morbidity and mortality, and is strongly influenced by indirect waiting time: the delay between the requested and allotted appointment day. Our models describe the heterogeneous appointment seeking patterns of a primary care patient panel using stochastic processes parameterized to reflect the diversity of primary care visit rates in the US. For capacity planning, we estimate the distribution of daily appointments, and show that the distribution variability can be reduced by heuristics that use patient flexibility regarding the day of the appointment. For delays, we demonstrate that in a first-come, first-served system, …