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Articles 1 - 4 of 4
Full-Text Articles in Operations Research, Systems Engineering and Industrial Engineering
Healthcare Quality: Waiting Room Issues, Vineeth R. Yeddula
Healthcare Quality: Waiting Room Issues, Vineeth R. Yeddula
Department of Industrial and Management Systems Engineering: Dissertations, Theses, and Student Research
In today’s hyper-competitive market, customers are faced with many different options when deciding on a specific healthcare provider. Due to the varying options, quality and service stand out as two essential elements that influence the selection process. If the quality is not met, the healthcare organizations have to face several issues such as customer retention, value, safety, litigation, and reputation. Patient satisfaction has emerged as an increasingly important parameter in the assessment of health care quality. Waiting time is considered to be an important determinant of patient satisfaction. As patients experience a greater squeeze on their time, short waits seem …
Modeling The Adoption Of Identification Standards Within The Healthcare Supply Chain, Angelica Burbano
Modeling The Adoption Of Identification Standards Within The Healthcare Supply Chain, Angelica Burbano
Graduate Theses and Dissertations
The adoption of identification standards and its associated technology in the healthcare supply chain has been slow over the past twenty five years, despite the evidence of the benefits that can be achieved. The widespread use of identification standards in the form of barcode labeled medical products can contribute to the reduction of point of care errors and can increase the efficiency of healthcare supply chain related processes. This research is focused on the analysis of the adoption of identification standards in the healthcare supply chain with a particular focus on the healthcare provider adoption challenges. The research is divided …
An Investigation Of Medical Device Design And Physical Ergonomics In Healthcare, Adam E. De Laveaga
An Investigation Of Medical Device Design And Physical Ergonomics In Healthcare, Adam E. De Laveaga
Department of Industrial and Management Systems Engineering: Dissertations, Theses, and Student Research
Human factors and process engineering are becoming a prominent area of research and application for industrial engineering principles as healthcare providers seek to improve patient safety, quality the optimization of resources. Human factors engineering and ergonomics play a crucial role in the pursuit of operational excellence and patient safety in healthcare. These disciplines contain the tools required to develop instrumentation, technology and training that can improve the usability of medical technology and the quality of care that patients receive. Designing tasks, tools and processes for optimal human use can enhance performance, reduce errors and improve safety. This thesis encompasses three …
On Critical Infrastructure Interdependency, Polinpapilinho F. Katina, C. Ariel Pinto
On Critical Infrastructure Interdependency, Polinpapilinho F. Katina, C. Ariel Pinto
Engineering Management & Systems Engineering Faculty Publications
Developing effective protection, mitigation, and recovery measures for critical infrastructure (CI) systems is paramount in the wake of increasing natural and manmade hazards, risks, and threats. Influencing protection, rescue, and recovery measures are interplays (i.e., interdependencies) among infrastructure systems. Understanding interdependencies plays an essential role in minimizing and reducing cascading failures among complex interdependent infrastructure systems. This paper asserts that deployment of protection, mitigation, and recovery solutions can have little effect on infrastructure management if infrastructure operators and policymakers have partial understanding of infrastructure interdependencies. Using narrative research, authors illustrate that effective coordination and response for protection, mitigation, and recovery …