Operations Research, Systems Engineering and Industrial Engineering Commons^™

Replicating Lean Six Sigma Green Belt Education, Martinus J. Buijvoets, Bob Walrave, Jukka-Matti Turtiainen, Gregory H. Watson

International Conference on Lean Six Sigma

Purpose – This paper describes the intricates and possibilities of replicating a Lean Six Sigma Green Belt (LSSGB) education model from a pilot program to other universities—employing ‘replication as strategy’—based on a validated ‘business model.’

Study design/methodology/approach – This work is grounded in a case study on the ESTIEM LSSGB educational method and draws on the replication literature. Specifically: (1) replication as strategy (Winter and Szulanski, 2001) to replicate stimulating learning environments, and (2) replicating sets of teaching practices (Baden-Fuller and Winter, 2007). These theories are practiced using data obtained from various sources: Participant-observer data, interview data, and secondary case …

The Application Of Measures Of Lean Production For Services, Willem Salentijn, Jiju Antony, Chad Laux

International Conference on Lean Six Sigma

This paper gives insights on how to measure the degree of lean for services and explores existing instruments, proposing adaptions on an existing instrument, developed for production.

From Letters To Logistics - The Enabling Role Of A Lean Transformation Programme In A National Postal Service: The Case Of An Post, Ireland, Seamus O'Reilly, Leadiing Edge Group, An Post

International Conference on Lean Six Sigma

From Letters to Logistics - The enabling role of a lean transformation programme

in a national postal service: The case of An Post, Ireland

Seamus O’Reilly (Cork University Business School), David Murray (An Post) and Joe Aherne (Leading Edge Group)

Abstract

Purpose

This paper investigates the role of a lean transformation programme in supporting the transition of a national postal (mail) service from a traditional letter delivery service to a competitive parcel delivery service.

Methodology

Given the objective an intrinsic case study (Stake, 2005) approach was adopted, as this specific case was of interest. To support this approach the researchers …

Six Sigma And Lean Approach For Enhanced Process Value Chain, Maryam Zulfiqar

International Conference on Lean Six Sigma

Abstract

This research highlight the different aspects of implementing lean and six-sigma approach, their contrasting features and integration in manufacturing organizations. Qualitative research method has been used to conduct this research as the defined period of time for the research was limited. This method was pertinent for the deep analysis of literature and case studies of concerned approaches. It helped to conduct the research in a subjective manner. The use of secondary data saved time from preparing the questionnaires or surveys also the ethical approval from the University of the West of Scotland was not required. Descriptive feature of qualitative …

Applying Lean Six Sigma And Systematic Layout Planning To Improve Patient Transportation Equipment Storage In An Acute Care Hospital, Sandra Furterer, Pratheeka Kancharla

International Conference on Lean Six Sigma

Purpose:

The purpose of this project was to optimize the patient transportation process at an acute care hospital to achieve reduced transportation times.

Methodology:

A detailed Lean Six Sigma study on the patient transport and equipment handling processes helped to determine possible ways to reduce the equipment handling time which eventually reduces the patient transportation time. The Systematic Layout Planning (SLP) approach usually applied in manufacturing environments was used to identify which patient transport equipment was needed to be stored in which locations throughout the hospital footprint. The assignment of equipment to locations was determined based on frequency of use, …