Operations Research, Systems Engineering and Industrial Engineering Commons^™

Human Psychology Factors Influencing Agile Team Autonomy In Post-Pandemic Remote Software Organizations, Ravikiran Kalluri

Engineering Management & Systems Engineering Theses & Dissertations

Agile project management methods are gaining in popularity in the software industry as software development teams are being asked to be adaptive to market needs and resilient to change and uncertainty. With increasing market uncertainty, global competition, and time-to-market pressure, it is becoming a challenge to develop an innovative product and deliver it on-time without the opportunity that comes from team autonomy to experiment and learn from failures in a remote workplace. To resolve this challenge, it is critical to understand the myriad human psychological factors in play that influence Agile team autonomy in a remote work environment.

The role …

A Quality Systems Economic-Risk Design Theoretical Framework, Abdallah S. Thefeid

Engineering Management & Systems Engineering Theses & Dissertations

Quality systems, including control charts theory and sampling plans, have become essential tools to develop business processes. Since 1928, research has been conducted in developing the economic-risk designs for specific types of control charts or sampling plans. However, there has been no theoretical or applied research attempts to combine these related theories into a synthesized theoretical framework of quality systems economic-risk design. This research proposes to develop a theoretical framework of quality systems economic-risk design from qualitative research synthesis of the economic-risk design of sampling plan models and control charts models. This theoretical framework will be useful in guiding future …

Authentication Schemes' Impact On Working Memory, Janine D. Mator

Psychology Theses & Dissertations

Authentication is the process by which a computing system validates a user’s identity. Although this process is necessary for system security, users view authentication as a frequent disruption to their primary tasks. During this disruption, primary task information must be actively maintained in working memory. As a result, primary task information stored in working memory is at risk of being lost or corrupted while users authenticate. For over two decades, researchers have focused on developing more memorable passwords by replacing alphanumeric text with visual graphics (Biddle et al., 2012). However, very little attention has been given to the impact authentication …

Human Error In Commercial Fishing Vessel Accidents: An Investigation Using The Human Factors Analysis And Classification System, Peter J. Zohorsky

Engineering Management & Systems Engineering Theses & Dissertations

The commercial fishing industry is frequently described as one of the most hazardous occupations in the United States. The objective, to maximize the catch, is routinely challenged by a variety of elements due to the environment, the vessel, the crew, and several external considerations and how they interact with each other. The analysis of fishing vessel accidents can be complicated due to the diverse nature of the industry, including the species caught, the type and size of boat that is employed, how far travelled from their homeport, and the adequacy of the support organizations ensuring safe and uninterrupted operations. This …

A Quest To Identify The Emerging Leadership Skills In Vuca World And Investigation Of Their Applications In Various Organizational Levels And Security Environments, Ali Can Kucukozyigit

Engineering Management & Systems Engineering Theses & Dissertations

The theoretical framework of this research is based on “skills approach” that emphasizes the leader’s capabilities (skills, knowledge, and capabilities) that can be learned, taught, and fostered. VUCA (Volatile, Uncertain, Complex and Ambiguous) environment is chosen as the focal point of this research as the leadership skills are extracted from studies referring to such environment. Although the acronym is dominantly used in management and business domains, the military also uses it to describe the complex operational environments like in Iraq and Afghanistan. The identification of individual leadership skills and delivering the right skill, at the right time, to the right …

Effects Of Transparency And Haze On Trust And Performance During A Full Motion Video Analysis Task, Sarah C. Leibner

Psychology Theses & Dissertations

Automation is pervasive across all task domains, but its adoption poses unique challenges within the intelligence, surveillance, and reconnaissance (ISR) domain. When users are unable to establish optimal levels of trust in the automation, task accuracy, speed, and automation usage suffer (Chung & Wark, 2016). Degraded visual environments (DVEs) are a particular problem in ISR; however, their specific effects on trust and task performance are still open to investigation (Narayanaswami, Gandhe, & Mehra, 2010). Research suggests that transparency of automation is necessary for users to accurately calibrate trust levels (Lyons et al., 2017). Chen et al. (2014) proposed three levels …

Exploring Critical Success Factors Of Community Development Projects, Kevin Wanjama Muchiri

Engineering Management & Systems Engineering Theses & Dissertations

The utilization of Community Development Projects in developing nations continues to increase in significance. In the wake of the latest Sustainable Development Goals, developing nations are working towards eliminating poverty, promoting sustainable cities and communities, gender equality, and health and well-being. Although Community Development Projects have become prevalent, the challenge has been that some are successful, while others fail. This dissertation investigates what makes Community Development Projects successful.

This dissertation implemented a comprehensive quantitative analysis using data collected from over one hundred community development projects obtained from The World Bank database. These projects took place in developing nations around the …

Diversity Team Building: Impact On Virtual Team Performance, Nina C. Magpili-Smith

Engineering Management & Systems Engineering Theses & Dissertations

Although organizations have addressed diversity issues at the organizational-level with resulting positive employee outcomes, lack of scholarly attention to team-level interventions remain. Team-level interventions would benefit organizations more directly as they address issues directly related to task accomplishment. Since diversity may lead to negative performance results for teams, a team building intervention based on the latest empirical research was developed and tested to address the potential performance losses associated to diversity in decision-making teams. The team building intervention provides six crucial elements, namely (1) direct experience of how deep-level team diversity affect team dynamics, (2) diversity education, (3) cultivation of …

Profit Based Simulation Model For The Rail Transportation Industry, Mark Patrick Doran

Engineering Management & Systems Engineering Theses & Dissertations

Schedules often conflict in the rail transportation industry. Operations managers assign resources and make scheduling decisions with no visibility of the revenue, cost, and profitability characteristics of the route they are manipulating. Transit speed decisions focus on ensuring trains safely reach their destination on time with little regard given to the actual service needs of the customer. Although all customers want on-time deliveries, few actually pay a premium to garner this level of preferential treatment. Operating in this type of environment results in decisions that severely erode profits.

In this dissertation, a simulation model referred to as the Rail Profit …

Examining The Relationship Between Leadership Decision Making Styles And Personality Type Within The Department Of Defense, Antoine Lamont Prince Sr.

Engineering Management & Systems Engineering Theses & Dissertations

Leadership is perhaps the single most important function within the Department of Defense. While the old cliché “everyone is a leader regardless of position” may hold moral meaning, personnel in leadership positions are key. Under the umbrella of leadership is decision making. What leadership is to an organization, decision making is to leadership. Yet, despite this knowledge, unsound decisions are readily conducted. There are various theories as to why this holds true, one of which is personality type. Research however, shows that there is a limited amount of relevant knowledge to determine if there is in fact a …

A Framework To Simplify The Choice Of Alternative Analysis And Selection Methods, James Paul Lewis Holzgrefe

Engineering Management & Systems Engineering Theses & Dissertations

This dissertation contributes a framework for analysts and engineering managers to investigate and choose alternative analysis and selection methods based upon their problem and its context. It began as an investigation into the alternative analysis and selection methods used in military planning. The existing military methods were inconsistent, violated the decision science body of knowledge, and provided no guidance to the practitioner on matching methods to problems. These challenges made it necessary to conduct this investigation.

This research used a three-phase mixed methods approach. The first phase applied the general inductive method to the decision making body of knowledge to …

Management And Leadership Style: Is Style Influenced By Engineering Education?, Jesse Levi Calloway

Engineering Management & Systems Engineering Theses & Dissertations

This paper addresses one aspect of the opportunity for corporations to reduce leadership development infrastructure by narrowing the participant pool to candidates that, intuitively, may be multi-skilled and capable of handling diverse roles and assignments within the corporate environment. In particular, the study seeks to determine the effect that engineering education has on leadership style by comparing the leadership style of certified project managers (CPMs), and non-CPM managers with engineering degrees, to the same for CPMs, and non-CPM managers, who do not possess engineering degrees. Engineering degrees may be further defined as mechanical, electrical, industrial and the like. Leadership styles …

An Analysis Of The Relationship Between Military Leaders' Operational Adaptability And Knowledge Transfer, Vahap Kavaker

Engineering Management & Systems Engineering Theses & Dissertations

A variety of research underlines the increasing need for adaptable leaders in the military and enhancing operational adaptability is accepted as one of the crucial factors for achieving success in future military operations. In general terms, operational adaptability is the ability to successfully respond to unforeseen changing situations during military operations. However, this study reveals that operational adaptability is not clearly conceptualized and supporting factors are not investigated in detail in the literature. Among possible factors, knowledge transfer is claimed to be an important practice that increases personal performance and effectiveness.

This research conceptualized operational adaptability and investigated the relationship …

Key Factors Driving Personnel Downsizing In Multinational Military Organizations, Ilksen Gorkem

Engineering Management & Systems Engineering Theses & Dissertations

Although downsizing has long been a topic of research in traditional organizations, there are very few studies of this phenomenon in military contexts. As a result, we have little understanding of the key factors that drive personnel downsizing in military settings. This study contributes to our understanding of key factors that drive personnel downsizing in military organizations and whether those factors may differ across NATO nations' cultural clusters. The theoretical framework for this study was built from studies in non-military contexts and adapted to fit the military environment.

This research relies on historical data from one of the largest multinational …

The Relationship Among Hfacs Levels And Analysis Of Human Factors In Unmanned And Manned Air Vehicles, Veysel Yesilbas

Engineering Management & Systems Engineering Theses & Dissertations

This dissertation analyzes the structural relationships among the Human Factors Accident Classification System levels for unmanned air vehicle and manned air vehicle accidents and the common relationships between unmanned air vehicle and manned air vehicle accident causes. The study acquired DOD HFACS accident classification data from 347 United States Air Force Class A accident reports for the years between 2000 and 2013.

The dissertation utilized a set of analysis that is considered to contribute substantially to the respective domain of the study. The correlations found among categorical levels were applied to HFACS taxonomy based on the Reason Model via path …

An Investigation Of Business Transformation Disruptors At The Military Strategic Command Level, Thomas Bock

Engineering Management & Systems Engineering Theses & Dissertations

This dissertation contributes an empirical research on business transformation disruption in the military. Specifically, this exploratory research seeks a better understanding of disruption of business transformation and some of the factors that are likely to impact the transformation process at the military strategic command level. A lack of empirical studies existing in the literature, coupled with the continuous transformation challenges faced by military organizations, make it necessary to conduct this empirical study of business transformation disruption in the military.

This research was carried out utilizing a two-phase mixed-methods approach. The first phase included qualitative data gathering through a series of …

An Epistemological Inquiry Into The Incorporation Of Emergency Management Concept In The Homeland Security With A Post-Disaster Security Centric Focus, Mehmet Secilmis

Engineering Management & Systems Engineering Theses & Dissertations

The historical roots of the Emergency Management concept in the U.S. date back to 19th century. As disasters occurred, policies relating to disaster response have been developed, and many statuary provisions, including several Federal Disaster Relief Acts, conceptually established the framework of Emergency Management. In 1979, with the foundation of the Federal Emergency Management Agency (FEMA), disaster relief efforts were finally institutionalized, and the federal government acknowledged that Emergency Management included mitigation, preparedness, response and recovery activities as abbreviated 'MPRR.'

However, after 2000, the U.S. experienced two milestone events - the September 11 terrorist attacks in 2001 and Hurricane Katrina …

Effects Of Signal Ambiguity And Signal Location On Target Detection Under Varying Degrees Of Time Constraint, Kimberly E. Culley

Psychology Theses & Dissertations

The purpose of the current study was to investigate the effects of decision-making strategies and tendencies, time constraint, and signal characteristics on decision-making performance utilizing the fuzzy signal detection theory framework. Participants were tasked with deciding whether x-ray images of passenger luggage contained hazardous objects.

The first objective of the study was to develop a methodology for quantifying optimizing versus satisficing tendencies in decision making through direct measurement and observation.

The second objective of the study was to examine how time constraint and specific signal characteristics contribute to decision making. Interestingly, despite having more time available to conduct a comprehensive …

Establishing Relationships Between Risk Management And Knowledge Transfer, Garrett S. Haltiwanger

Engineering Management & Systems Engineering Theses & Dissertations

Risk management (RM) and Knowledge management (KM) have mostly been treated as separate management philosophies. Risk management is a widely taught topic in academia and is practiced in industry. Knowledge management is being taught at increasingly more colleges and many companies are discovering a need for managing knowledge. This dissertation shows that some research has been conducted to apply the principles of knowledge management in establishing risk management plans. To a lesser extent there has been research conducted to apply the philosophies of risk management to identifying knowledge gaps and maintaining corporate knowledge. Both risk management and knowledge management are …

Risk Quadruplet: Integrating Assessments Of Threat, Vulnerability, Consequence, And Perception For Homeland Security And Homeland Defense, Kara Norman Hill

Engineering Management & Systems Engineering Theses & Dissertations

Risk for homeland security and homeland defense is often considered to be a function of threat, vulnerability, and consequence. But what is that function? And are we defining and measuring these terms consistently? Threat, vulnerability, and consequence assessments are conducted, often separately, and data from one assessment could be drastically different from that of another due to inconsistent definitions of terms and measurements, differing data collection methods, or varying data sources. It has also long been a challenge to integrate these three disparate assessments to establish an overall picture of risk to a given asset. Further, many agencies conduct these …

Evaluating Network Analysis And Agent Based Modeling For Investigating The Stability Of Commercial Air Carrier Schedules, Sheila Ruth Conway

Engineering Management & Systems Engineering Theses & Dissertations

For a number of years, the United States Federal Government has been formulating the Next Generation Air Transportation System plans for National Airspace System improvement. These improvements attempt to address air transportation holistically, but often address individual improvements in one arena such as ground or in-flight equipment.

In fact, air transportation system designers have had only limited success using traditional Operations Research and parametric modeling approaches in their analyses of innovative operations. They need a systemic methodology for modeling of safety-critical infrastructure that is comprehensive, objective, and sufficiently concrete, yet simple enough to be deployed with reasonable investment. The methodology …

An Investigation Into The Relationship Between An Engineering Manager's Purpose-Seeking Beliefs And Behaviors And The Engineering Manager's Perception Of Employee Creativity, Initiative And Purpose-Seeking Behavior, Charles Burton Daniels

Engineering Management & Systems Engineering Theses & Dissertations

Organizations have placed an overwhelming emphasis on extrinsic motivation of its workforce, normally in the form of financial incentives, in an attempt to assure individual and organizational high performance. While a significant level of financial resources is expended in this attempt to predict and influence employee behavior, no objective evidence exists of a favorable return of investment. In fact, the primary impact of most extrinsic motivation might actually be demotivation – the opposite of the intended use.

In this research the prevailing literature was examined and a conclusion about the power of both extrinsic and intrinsic motivation was synthesized to …

An Analysis Of Factors Affecting The Effective Use Of Knowledge Management In Counter Improvised Explosive Device (C-Ied) Operations, Umit Gencer

Engineering Management & Systems Engineering Theses & Dissertations

This dissertation investigates factors that influence effective use of Knowledge Management (KM) in Counter Improvised Explosive Device (C-IED) operations in the military.

The study suggests that effective KM program is determined by the interaction of three organizational capabilities: knowledge infrastructure, knowledge process, and leadership orientation.

A self-administrated survey was conducted on 300 NATO staff officers who have served in C-IED environments. A structural equation modeling technique was used to test a set of hypotheses using 118 completed responses collected from the survey.

The results suggest that out of the 11 constructs within the model; two are rated as 'attribute needs …

Agile Knowledge Management; A Review, Reconceptualization, And Extension To Military Applications, Dogan Ozturk

Engineering Management & Systems Engineering Theses & Dissertations

The purpose of this research is to explore the conceptual background of agility in knowledge management, re-conceptualize it and extend it to military applications with a special focus on Counterinsurgency (COIN).

An initial qualitative exploration of agility in knowledge management was performed. Three different concepts and their interrelationships were analyzed: (1) knowledge management, (2) agility in operations, and (3) military organizations in the COIN environment. Findings from this initial qualitative analysis were used to inductively redefine, re-conceptualize and extend the concept of Agile Knowledge Management (AKM), as well as, to compare and adapt the AKM concept to the military environment …

A Systemic Approach To Next Generation Infrastructure Data Elicitation And Planning Using Serious Gaming Methods, Ersin Ancel

Engineering Management & Systems Engineering Theses & Dissertations

Infrastructure systems are vital to the functioning of our society and economy. However, these systems are increasingly complex and are more interdependent than ever, making them difficult to manage. In order to respond to increasing demand, environmental concerns, and natural and man-made threats, infrastructure systems have to adapt and transform. Traditional engineering design approaches and planning tools have proven to be inadequate when planning and managing these complex socio-technical system transitions. The design and implementation of next generation infrastructure systems require holistic methodologies, encompassing organizational and societal aspects in addition to technical factors. In order to do so, a serious …

Exploring The Effects Of Cooperative Adaptive Cruise Control In Mitigating Traffic Congestion, Georges M. Arnaout

Engineering Management & Systems Engineering Theses & Dissertations

The aim of this research is to examine the impact of CACC (Cooperative Adaptive Cruise Control) equipped vehicles on traffic-flow characteristics of a multilane highway system. The research identifies how CACC vehicles affect the dynamics of traffic flow on a road network and demonstrates the potential benefits of reducing traffic congestion due to stop-and-go traffic conditions. An agent-based traffic simulation model is developed specifically to examine the effect of these intelligent vehicles on the traffic flow dynamics. Traffic performance metrics characterizing the evolution of traffic congestion throughout the road network, are analyzed. Different CACC penetration levels are studied.

The positive …

Optimization Models And Approximate Algorithms For The Aerial Refueling Scheduling And Rescheduling Problems, Sezgin Kaplan

Engineering Management & Systems Engineering Theses & Dissertations

The Aerial Refueling Scheduling Problem (ARSP) can be defined as determining the refueling completion times for fighter aircrafts (jobs) on multiple tankers (machines) to minimize the total weighted tardiness. ARSP can be modeled as a parallel machine scheduling with release times and due date-to-deadline window. ARSP assumes that the jobs have different release times, due dates, and due date-to-deadline windows between the refueling due date and a deadline to return without refueling. The Aerial Refueling Rescheduling Problem (ARRP), on the other hand, can be defined as updating the existing AR schedule after being disrupted by job related events including the …

The Influence Of Network Factors On Network Centric Operations, Mehmet Fidanci

Engineering Management & Systems Engineering Theses & Dissertations

As Information Age changes the lifestyle of all humankinds, it also changes the way how to defense and secure the borders are secured and defended. The Information Age is about information superiority. It evolves the command and control concept, proactively, to optimize the size of the units and their connections within a combat force for effective mission accomplishment. The biggest issue is how big a unit will be and how they will arrange and connect it to the command and control structure in order for the unit to be effective on the battlefield. While some arrangements connect to each other …

A Predictive Game Theoretic Model To Assess Us - Russian Response To An Islamic Safe-Haven In The Caucasus Region, Christopher Wayne Hartline

Computational Modeling & Simulation Engineering Theses & Dissertations

The thesis examines possible US and Russian policy decisions following the establishment of an Islamist safe-haven in Chechnya. Conflicting national policies affect the possibility of a negotiated settlement. Domestic and international political considerations constrain the decision-making of the two nations. The author applies game theory to examine the sequential decision-making of the two nations. The extensive form model draws outcome payoff values from a bounded uniform distribution. This approach naturally models uncertainty; and, it allows repeated probabilistic instantiations of the model. These instantiations produce a range of solutions. The most likely outcome was a negotiated settlement, generally following a tit-for-tat …

Developing A Philosophical Profile Of The Individual For Complex Problem-Solving Through Agent-Based Modeling, Ipek Bozkurt

Engineering Management & Systems Engineering Theses & Dissertations

Research that focuses on the emotional, mental, behavioral and cognitive capabilities of individuals has been abundant within disciplines such as psychology, sociology, and anthropology, among others. The main argument made in this dissertation, however, is that a different perspective is necessary in order to gain insight about individuals when facing the complex problems that are presented within engineering and management disciplines. This is done by developing the Philosophical Profile of the Individual (PPI) that uses epistemology, ontology and teleology as underlying dimensions of philosophical predispositions. The epistemology dimension considers whether an individual is an Empiricist or a Rationalist, the ontology …