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Public Affairs, Public Policy and Public Administration

Selected Works

Shih-Fen CHENG

Articles 1 - 2 of 2

Full-Text Articles in Operations Research, Systems Engineering and Industrial Engineering

A Mechanism For Organizing Last-Mile Service Using Non-Dedicated Fleet, Shih-Fen Cheng, Duc Thien Nguyen, Hoong Chuin Lau May 2013

A Mechanism For Organizing Last-Mile Service Using Non-Dedicated Fleet, Shih-Fen Cheng, Duc Thien Nguyen, Hoong Chuin Lau

Shih-Fen CHENG

Unprecedented pace of urbanization and rising income levels have fueled the growth of car ownership in almost all newly formed megacities. Such growth has congested the limited road space and significantly affected the quality of life in these megacities. Convincing residents to give up their cars and use public transport is the most effective way in reducing congestion; however, even with sufficient public transport capacity, the lack of last-mile (from the transport hub to the destination) travel services is the major deterrent for the adoption of public transport. Due to the dynamic nature of such travel demands, fixed-size fleets will …


A Service Choice Model For Optimizing Taxi Service Delivery, Shih-Fen Cheng, Xin Qu Sep 2009

A Service Choice Model For Optimizing Taxi Service Delivery, Shih-Fen Cheng, Xin Qu

Shih-Fen CHENG

Taxi service has undergone radical revamp in recent years. In particular, significant investments in communication system and GPS devices have improved quality of taxi services through better dispatches. In this paper, we propose to leverage on such infrastructure and build a service choice model that helps individual drivers in deciding whether to serve a specific taxi stand or not. We demonstrate the value of our model by applying it to a real-world scenario. We also highlight interesting new potential approaches that could significantly improve the quality of taxi services.