Operations Research, Systems Engineering and Industrial Engineering Commons^™

Warranty Period And Product Price Optimization For Remanufactured Products, Yuxi Liu

Theses and Dissertations

This study considers a remanufactured electrical product under a tiered warranty policy. Warranty is key in ensuring a good manufacturer—consumer relationship. Manufacturers hope to minimize warranty costs while consumers believe that good warranty promises better product quality and reliability. This Thesis presents an optimal warranty period from the perspective of a manufacturer to maximize the total expected profits, while ensuring sustained consumer relation. We use real data from a local company with a global supply chain to provide a numerical example.