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Full-Text Articles in Operations Research, Systems Engineering and Industrial Engineering
Review Of Data Mining Techniques For Detecting Churners In The Telecommunication Industry, Mahmoud Ewieda, Mohamed Ismail Roushdy, Essam Shaaban
Review Of Data Mining Techniques For Detecting Churners In The Telecommunication Industry, Mahmoud Ewieda, Mohamed Ismail Roushdy, Essam Shaaban
Future Computing and Informatics Journal
The telecommunication sector has been developed rapidly and with large amounts of data obtained as a result of increasing in the number of subscribers, modern techniques, data-based applications, and services. As well as better awareness of customer requirements and excellent quality that meets their satisfaction. This satisfaction raises rivalry between firms to maintain the quality of their services and upgrade them. These data can be helpfully extracted for analysis and used for predicting churners. Researchers around the world have conducted important research to understand the uses of Data mining (DM) that can be used to predict customers' churn. This …
Supporting The Virtual Community: Social Bookmarking As A User- Based Classification Scheme In A Knowledge Library, Nicole Lytle, Tony Coulsom
Supporting The Virtual Community: Social Bookmarking As A User- Based Classification Scheme In A Knowledge Library, Nicole Lytle, Tony Coulsom
Journal of International Technology and Information Management
Knowledge libraries hold the promise of widespread access to information available anywhere, anytime, freeing patrons from the geographical and temporal boundaries that currently exist. The classification of materials and subsequent searching of knowledge library content is an overall problem with many complex parts. Relevant classification is important for optimal information retrieval. This is especially important for the virtual communities that exist with extended organizations. Rooted in the virtual community and digital library literature, this paper develops a theory for improving the information classification and retrieval process of knowledge libraries that support virtual communities by applying social bookmarking techniques.