Operations Research, Systems Engineering and Industrial Engineering Commons^™

Rethinking Advising: Developing A Proactive Culture To Improve Retention, Amber Settle, John Glatz

Amber Settle

Evaluation Of A Shared Representation To Support Collaborative, Distributed, Coalition, Multilevel Planning, Michael C. Dorneich, David Mott, Ali Bahrami, Jitu Patel, Cheryl Giammanco

Michael C. Dorneich

This paper presents the extension and evaluation of a formal representation that enables planners at different levels of command, and in different functional area, to jointly share, develop, and modify plans. Planning has moved from a co-located, concurrent, small team activity to an activity that involves a large, culturally diverse, hierarchical, globally-distributed team. However, significant benefits of distributed planning can only come if the team is able to communicate and maintain a shared understanding of the commander’s intent, objectives, resources and constraints, as well as decisions made and justifications for planning options chosen or alternatives rejected. Effective automated support must …

Assessment System Based On Fuzzy Scoring In European Foundation For Quality Management (Efqm) Business Excellence Model, J Dodangeh

Javad Dodangeh

There are a few popular business excellence models that provide standard criteria against which an organization can measure its performances. European Foundation for Quality Management (EFQM) is the most popular one. The organizational self-assessment process is an admissible system in the area of Total Quality Management (TQM). Most specialists concur to the description of self-assessment that is presented by the European Foundation for Quality Management (EFQM). However, the current selfassessment methods in EFQM model have some drawbacks and problems which are scoring in these methods influenced by experts’ judgment and thus, are subjective. Furthermore, these methods cannot consider the empirical …

Optimization Of Supply Chain Planning With Considering Defective Rates Of Products In Each Echelon, Behin Elahi

Behin Elahi

Supply Chain Planning has recently received considerable attention in both academia and industry. The major targets of supply chain planning are to reduce production costs, risks, delays and maximize or improve profit, quality of product, customer service which result in increased competitiveness, more customer satisfaction and portability. In this study, a new bi-objective mathematical modeling for a four-echelon supply chain, consisting multi-supplier, assembler, distribution center and retailer, with considering the defective rates of products is proposed. Then, fuzzy compromise programming method is applied to solve the non-linear mixed-integer bi-objective model. Finally, a numerical example is given to illustrate application of …

Designing Fuzzy Multi Criteria Decision Making Model For Best Selection Of Areas For Improvement In Efqm, J Dodangeh

Javad Dodangeh

In a growingly competitive business environment, numerous organizations adopt the total quality management (TQM) approach, to struggle for business excellence. To monitor the progress towards business excellence, thousands of organizations across the world use self-assessment on a regular basis. There are a few popular business excellence models, that provide standard criteria against which an organization can measure its performances. European Foundation for Quality Management (EFQM) is the most popular ones. The EFQM Excellence Model was introduced at the beginning of 1992, as the framework for assessing organizations for the European Quality Award. It is now the most widely used organizational …

The Crew Workload Manager: An Open-Loop Adaptive System Design For Next Generation Flight Decks, Michael C. Dorneich, Bretislav Passinger, Christopher Hamblin, Claudia Keinrath, Jiri Vasek, Stephen D. Whitlow, Martijin Beekhuyzen

Michael C. Dorneich

This paper presents an open loop adaptive system intended to address workload imbalances in future, high-workload flight decks. Air traffic in Europe is expected to more than double by 2020. New technologies being proposed will significantly add to pilot roles and responsibilities, and has the potential to add further periods of high workload to pilot operations. The CAMMI (Cognitive Adaptive Man Machine Interface) program addresses human factors priorities in the aviation domain by developing concepts that balance operator workload, support added future operator roles and responsibilities and resulting new task and information requirements, while allowing operators to focus on the …

Long Term Resource Planning For Electric Power Systems Under Uncertainty, Sarah M. Ryan, James D. Mccalley, David L. Woodruff

Sarah M. Ryan

Electric power systems are subject to uncertainties of many types and at many levels. In addition to the uncertain fuel prices, demand growth, and equipment outages included in traditional models, current trends portend increasing uncertainty due to such factors as the growth in generation from renewable sources which may be intermittent, the possibility of regulations to control carbon emissions, and the increasing price responsiveness of demand encouraged by smart grid technologies. This paper begins by discussing issues that confront electric system planners and explains the requirements for useful tools. We continue with a description of academic and commercial planning models …

Checking The Feasibility Of Dial-A-Ride Instances Using Constraint Programming, Gerardo Berbeglia, Gilles Pesant, Louis-Martin Rousseau

Gerardo Berbeglia

No abstract provided.

Evaluating The Impact Of Patient Arrival Patterns In The Performance Of Appointment Scheduling Rules, Alcides Santander-Mercado, Jose Zayas-Castro, Laila Cure, Ali Yalcin

Laila Cure

This paper evaluates the ability of commonly used Appointment Scheduling Rules (ASRs) in smoothing the effect of environmental factors in the performance of an outpatient scheduling system. ASRs have been widely implemented in outpatient clinics to improve performance measures such as staff idle time, patient waiting time, and facility congestion. However, the successful implementation of an ASR depends on its ability in dealing with the environmental factors affecting the system. Factors such as no-shows, variability of consultation times, patient unpunctuality, walk-in patient arrivals and the number of admitted patients per session affect the performance of the clinics in terms of …

Business Ethics As Rational Choice, John Hooker

John Hooker

No abstract provided.

The Best Selection Of Strategic Plans In Balanced Scorecard Using Multi-Objective Decision Making Model, J Dodangeh

Jay Daniel