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A Frame Work And Analysis To Inform The Selection Of Piece-Level Order-Fulfillment Technologies, Jennifer A. Pazour, Russell D. Meller
A Frame Work And Analysis To Inform The Selection Of Piece-Level Order-Fulfillment Technologies, Jennifer A. Pazour, Russell D. Meller
13th IMHRC Proceedings (Cincinnati, Ohio. USA – 2014)
Thepiece-levelorder-fulfillmenttechnologyselectionproblemisanimportantstrategicproblemthatsignificantlyimpactsdistributioncentercosts andoperations,andistypicallysolvedbasedonempiricalexperiences.Given ademandcurveandasuiteofavailablepiece-levelorder-fulfillmenttechnologies, weanalyzewhereinthedemandcurvedifferentorder-fulfillment technologiesshouldbeapplied. Todoso, wedevelopaframeworkthat jointlydeterminesthebestcombinationofpiece-levelorder-fulfillmenttechnologiesandtheassignmentofSKUstothesetechnologies, whichrelaxes thesequential-modelingapproachofpreviousresearch. Wevalidateour methodologywithindustrydataandshowthatour modelprovidestechnologyrecommendationsandSKUassignmentsthatareconsistent with successfulimplementations. Throughasetofnumericalexperimentsand statisticalanalysis,weidentifykeyfactorsinimplementingmanualversus automatedorder-fulfillmenttechnologiesandprovideobservationsintothe applicationofdifferentorder-fulfillmenttechnologystrategies.Finally,we presentconclusionsandfutureresearchdirections.