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An Optimization Approach To Employee Scheduling Using Fuzzy Logic, William G. Spence Jun 2011

An Optimization Approach To Employee Scheduling Using Fuzzy Logic, William G. Spence

Master's Theses

An Optimization Approach to Employee Scheduling Using Fuzzy Logic

William G. Spence

Selection of sales employees is critical because the sales employees represent the company’s image, competitive advantage, technology, and values. In many service systems the majority of consumer contact is with the sales department. Since there are different types of customers, scheduling quality salespersons who can adequately help consumers may affect revenue.

This thesis proposes a new methodology for the scheduling of employees in a service system. The methodology uses Fuzzy Logic to calculate possible sales and Linear Programming to create an optimal schedule. This approach enables the rating …


Artificial Neural Networking As A Decision Tool For Natural Gas Investment, Micah D. Denecour Mar 2011

Artificial Neural Networking As A Decision Tool For Natural Gas Investment, Micah D. Denecour

Master's Theses

With the growing interest in the Marcellus Shale and its natural gas deposits, there are opportunities to purchase and hold land for investment purposes. A robust decision tool is needed to help guide investors towards the most profitable properties. Artificial neural networks have many unique benefits that make them an ideal candidate for this purpose.

The artificial neural networks created in this study had nine independent variables. Combinations of these nine variables were created to describe 300 theoretical properties available for purchase. Each of these properties were then evaluated by an expert in the field and given a score from …


A Microsimulation Of Traffic, Parking, And Emissions At California Polytechnic State University – San Luis Obispo, Steven Michael Kilbert Feb 2011

A Microsimulation Of Traffic, Parking, And Emissions At California Polytechnic State University – San Luis Obispo, Steven Michael Kilbert

Master's Theses

Traffic and parking congestion are significant issues at many universities nationwide. The delays experienced result in wasted time, money, and fuel for students, faculty and staff, not to mention the negative contributions to the environment. This paper quantifies the amount of vehicle emissions generated during an average morning peak hour in the university environment. Using VISSIM and CMEM microsimulation packages, a model is created for California Polytechnic State University- San Luis Obispo to aggregate the collective transportation behaviors and practices of the campus and recognize the implications these behaviors pose on the transportation network as a whole. Reasonable estimates are …


The Effects Of Anti-Price Gouging Legislation On Supply Chain Dynamics, Jason Edward Maynard Jan 2011

The Effects Of Anti-Price Gouging Legislation On Supply Chain Dynamics, Jason Edward Maynard

Master's Theses

The purpose of this thesis is to model the effects of anti-price gouging (APG) legislation on the costs to businesses during the recovery period of a disaster. A system dynamics model of a business’s replenishment procedures is used to simulate the effects of APG legislation on business performance. Economists have published expansive research on the effects of price ceilings on supply and demand, but there is little research evidence on the operational consequences of price ceiling legislation on business costs. APG legislation increases consumer’s forward buying and shortage gaming after a disaster by removing price incentives to be frugal. Forward …