Operations Research, Systems Engineering and Industrial Engineering Commons^™

Framework For Effective Resilience Managmenet Of Complex Supply Networks, Elham Taghizadeh

Wayne State University Dissertations

In today's environment with high global and complex supply chains for engineered products, the ability to assess and manage the resilience of supply chains is not a luxury but a fundamental prerequisite for business continuity and success. This is particularly true for firms with deep-tier supply chains, such as the automotive original equipment manufacturers (OEMs) and their suppliers. Automotive supply networks are particularly facing growing challenges due to their complexity, globalization, economic volatility, rapidly changing technologies, regulations, and environmental/political shocks. These risks and challenges can disrupt and halt operations in any section of the supply network. Given that supply chains …

Dynamic Resource Allocation For Coordination Of Inpatient Operations In Hospitals, Najibesadat Sadatijafarkalaei

Wayne State University Dissertations

Healthcare systems face difficult challenges such as increasing complexity of processes, inefficient utilization of resources, high pressure to enhance the quality of care and services, and the need to balance and coordinate the staff workload. Therefore, the need for effective and efficient processes of delivering healthcare services increases. Data-driven approaches, including operations research and predictive modeling, can help overcome these challenges and improve the performance of health systems in terms of quality, cost, patient health outcomes and satisfaction.

Hospitals are a key component of healthcare systems with many scarce resources such as caregivers (nurses, physicians) and expensive facilities/equipment. Most hospital …

Proactive Coordination In Healthcare Service Systems Through Near Real-Time Analytics, Seung Yup Lee

Wayne State University Dissertations

The United States (U.S.) healthcare system is the most expensive in the world. To improve the quality and safety of care, health information technology (HIT) is broadly adopted in hospitals. While EHR systems form a critical data backbone for the facility, we need improved 'work-flow' coordination tools and platforms that can enhance real-time situational awareness and facilitate effective management of resources for enhanced and efficient care. Especially, these IT systems are mostly applied for reactive management of care services and are lacking when they come to improving the real-time "operational intelligence" of service networks that promote efficiency and quality of …

Essays On Stochastic Programming In Service Operations Management, Sina Faridimehr

Wayne State University Dissertations

Deterministic mathematical modeling is a branch of optimization that deals with decision making in real-world problems. While deterministic models assume that data and parameters are known, these numbers are often unknown in the real world applications.The presence of uncertainty in decision making can make the optimal solution of a deterministic model infeasible or sub-optimal.

On the other hand, stochastic programming approach assumes that parameters and coefficients are unknown and only their probability distribution can be estimated. Although stochastic programming could include uncertainties in objective function and/or constraints, we only study problems that the goal of stochastic programming is to maximize …

Product Development Resilience Through Set-Based Design, Stephen H. Rapp

Wayne State University Dissertations

Often during a system Product Development program external factors or requirements change, forcing system design change. This uncertainty adversely affects program outcome, adding to development time and cost, production cost, and compromise to system performance. We present a development approach that minimizes the impacts, by considering the possibility of changes in the external factors and the implications of mid-course design changes. The approach considers the set of alternative designs and the burdens of a mid-course change from one design to another in determining the relative value of a specific design. The approach considers and plans parallel development of alternative designs …

Modeling And Optimization Of Non-Profit Hospital Call Centers With Service Blending, Yanli Zhao

Wayne State University Dissertations

This dissertation focuses on the operations problems in non-profit hospital call centers with inbound and outbound calls service blending.

First, the routing policy for inbound and outbound calls is considered. The objective is to improve the system utilization under constraints of service quality and operators' quantity. A collection of practical staffing assignment methods, separating and mixing staffing policy are evaluated. Erlang C queuing model is used to decide the minimum number of operators required by inbound calls. Theoretical analysis and numerical experiments illustrate that through dynamically assigning the inbound and outbound calls to operators under optimal threshold policy, mixing staffing …

Demand Modeling And Capacity Planning For Innovative Short Life-Cycle Products, Saman Alaniazar

Wayne State University Dissertations

This dissertation focuses on demand modeling and capacity planning for innovative short life-cycle products. We first developed a new model in the class of stochastic Bass formulations that addresses the shortcomings of models from the extant literature. The proposed model considers the common fact that the market potential of a product is not fixed and might change during a life-cycle due to exogenous (e.g., economic- or competitors-related) or endogenous (e.g., quality-related) factors. Allowing this parameter (market potential in the Bass model) to follow a geometric random walk, we have showed that the future demand of a product in each period …

Exact And Representative Algorithms For Multi Objective Optimization, Ozgu Turgut

Wayne State University Dissertations

In most real-life problems, the decision alternatives are evaluated with multiple conflicting criteria. The entire set of non-dominated solutions for practical problems is impossible to obtain with reasonable computational effort. Decision maker generally needs only a representative set of solutions from the actual Pareto front. First algorithm we present is for efficiently generating a well dispersed non-dominated solution set representative of the Pareto front which can be used for general multi objective optimization problem. The algorithm first partitions the criteria space into grids to generate reference points and then searches for non-dominated solutions in each grid. This grid-based search utilizes …

Engineering Problem Solving And Sustained Learning: A Mixed Methods Study To Explore The Dynamics Of Engineering Knowledge Creation, Rachel Itabashi-Campbell

Wayne State University Dissertations

This dissertation research explores processes by which engineering problem solving (EPS) results in sustained organizational learning. Approaching from a constructionist perspective, the study empirically examines the knowledge creation dynamics instigated by product-related problems using a mixed methods research approach. The research has identified the Japanese concept of ba, defined in this study as "shared experiential space," as a key construct that explains the phenomena of interest. A new framework that the study has developed, which interprets EPS as an epistemic journey to attain system-wide improvements, is highly complementary to the traditional structured routine based approaches to engineering operations and …

An Integrated Framework For Freight Forwarders:Exploitation Of Dynamic Information For Multimodal Transportation, Farshid Azadian

Wayne State University Dissertations

Advent of real-time information broadcasting technologies, growth in demand for air-cargo, and increased congestion and variability on air-road network, are the main forces compelling today's air-freight forwarders to improve their operational decision-making to be more competitive and responsive to needs of customers. This research studies the air-cargo transportation on both road (short-haul) and air (long haul) network from the perspective of a mid-size freight forwarder.

We develop a routing algorithm for congestion avoidance on air-network based on historical data and introduce an innovative approach to incorporate real-time information to enable dynamic routing of cargo on a stochastic air-network. In the …

An Integrated Framework For Configurable Product Assortment Planning, Seyed Ali Taghavi Behbahani

Wayne State University Dissertations

A manufacturer's assortment is the set of products or product configurations that the company builds and offers to its customers. While the literature on assortment planning is growing in recent years, it is primarily aimed at non-durable retail and grocery products. In this study, we develop an integrated framework for strategic assortment planning of configurable products, with a focus on the highly complex automotive industry. The facts that automobiles are highly configurable (with the number of buildable configurations running into thousands, tens of thousands, and even millions) with relatively low sales volumes and the stock-out rates at individual dealerships (even …

Self Learning Strategies For Experimental Design And Response Surface Optimization, Adel Alaeddini

Wayne State University Dissertations

Most preset RSM designs offer ease of implementation and good performance over a wide range of process and design optimization applications. These designs often lack the ability to adapt the design based on the characteristics of application and experimental space so as to reduce the number of experiments necessary. Hence, they are not cost effective for applications where the cost of experimentation is high or when the experimentation resources are limited. In this dissertation, we present a number of self-learning strategies for optimization of different types of response surfaces for industrial experiments with noise, high experimentation cost, and requiring high …

Dynamic Routing On Stochastic Time-Dependent Networks Using Real-Time Information, Ali R. Guner

Wayne State University Dissertations

In just-in-time (JIT) manufacturing environments, on-time delivery is one of the key performance measures for dispatching and routing of freight vehicles. Both the travel time delay and its variability impact the efficiency of JIT logistics operations, that are becoming more and more common in many industries, and in particular, the automotive industry. In this dissertation, we first propose a framework for dynamic routing of a single vehicle on a stochastic time dependent transportation network using real-time information from Intelligent Transportation Systems (ITS). Then, we consider milk-run deliveries with several pickup and delivery destinations subject to time windows under same network …