Operations Research, Systems Engineering and Industrial Engineering Commons^™

Deep Reinforcement Learning Approach To Solve Dynamic Vehicle Routing Problem With Stochastic Customers, Waldy Joe, Hoong Chuin Lau

Research Collection School Of Computing and Information Systems

In real-world urban logistics operations, changes to the routes and tasks occur in response to dynamic events. To ensure customers’ demands are met, planners need to make these changes quickly (sometimes instantaneously). This paper proposes the formulation of a dynamic vehicle routing problem with time windows and both known and stochastic customers as a route-based Markov Decision Process. We propose a solution approach that combines Deep Reinforcement Learning (specifically neural networks-based TemporalDifference learning with experience replay) to approximate the value function and a routing heuristic based on Simulated Annealing, called DRLSA. Our approach enables optimized re-routing decision to be generated …