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Operations Research, Systems Engineering and Industrial Engineering Commons™
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Management Sciences and Quantitative Methods
International Journal of Aviation, Aeronautics, and Aerospace
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Full-Text Articles in Operations Research, Systems Engineering and Industrial Engineering
An Optimal Airline Revenue Management Seat Pricing Plan Model, Constantine M. Koursaris, James W. Marion Jr.
An Optimal Airline Revenue Management Seat Pricing Plan Model, Constantine M. Koursaris, James W. Marion Jr.
International Journal of Aviation, Aeronautics, and Aerospace
The goal of an airline is to sell tickets at the highest fare possible, thus yielding maximum profit for the stakeholders. As airline seat pricing is divided into different fare classes, a revenue management system is created and maintained to identify opportunity costs where the airline may sell an optimum number of available seats in both discounted fare and full fare classes. Ideally, under perfect conditions, the airline will sell all available seats at full capacity for each leg of a trip. Under non-ideal conditions for the airline, not all available seats may sell at either full fare or discounted …
Identification Of Reverse Engineering Candidates Utilizing Machine Learning And Aircraft Cannibalization Data, Marc Banghart
Identification Of Reverse Engineering Candidates Utilizing Machine Learning And Aircraft Cannibalization Data, Marc Banghart
International Journal of Aviation, Aeronautics, and Aerospace
As military aircraft continue to remain in service and age, cannibalization of parts is increasing. Proactive identification of parts that are at high risk for cannibalization will inform engineering processes such as reverse engineering, thus allowing potentially reducing lead time to develop new parts. The research objective was to develop a causal structure that can be used for prediction of when cannibalization actions may occur. Bayesian networks allow encoding of causality between various descriptive features given a data set. The method utilized a tabu search algorithm, identified the underlying causal structure and the associated node probabilities. The method is then …
Assessing Customer Service In Airports – Models From The Uae, Aman Gupta, Mohammed Arif, Phillip A. Richardson
Assessing Customer Service In Airports – Models From The Uae, Aman Gupta, Mohammed Arif, Phillip A. Richardson
International Journal of Aviation, Aeronautics, and Aerospace
Customer service at airports has become a key priority for airport operators given the high degree of competitions. This paper uses an airport customer service model to analyze three examples from the United Arab Emirates (UAE). Passenger interviews, statistical information, customer feedback and other forms of information have been utilized to learn more about the customer view on the quality of service offered at these three airports. Detailed qualitative analysis of these case studies has highlighted some key issues in the area of customer service and identifies some opportunities for improvement.