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In Defense Of The Broader Application Of Virtual Queues, Evan Rapone
In Defense Of The Broader Application Of Virtual Queues, Evan Rapone
Honors Program Theses
The broader application of virtual queues is proposed. A review of the current state of queuing theory is presented as well as an acknowledgment of the deficiencies in the practicality of queuing theory. It is suggested that the queuing process can be improved by implementing the option of pursuing a virtual line. Specifically, the potential utility of introducing virtual queues is discussed in the context of the FastPass system, highlighting the major features of the method as well as examining the disadvantages of the service. The implementation of a FastPass-style queuing process outside of theme parks is presented as a …