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Full-Text Articles in Operations Research, Systems Engineering and Industrial Engineering
A New Fuzzy Logic Approach To Capacitated Dynamic Dial-A-Ride Problem, Maher Maalouf, Cameron A. Mackenzie, Sridhar Radakrishnan, Mary Court
A New Fuzzy Logic Approach To Capacitated Dynamic Dial-A-Ride Problem, Maher Maalouf, Cameron A. Mackenzie, Sridhar Radakrishnan, Mary Court
Cameron A. MacKenzie
Almost all Dial-a-Ride problems (DARP) described in the literature pertain to the design of optimal routes and schedules for n customers who specify pick-up and drop-off times. In this article we assume that the customer is mainly concerned with the drop-off time because it is the most important to the customer. Based on the drop-off time specified by the customer and the customer's location, a pick-up time is calculated and given to the customer by the dispatching office. We base our formulation on a dynamic fuzzy logic approach in which a new request is assigned to a vehicle. The fuzzy …
Assessment System Based On Fuzzy Scoring In European Foundation For Quality Management (Efqm) Business Excellence Model, J Dodangeh
Javad Dodangeh
There are a few popular business excellence models that provide standard criteria against which an organization can measure its performances. European Foundation for Quality Management (EFQM) is the most popular one. The organizational self-assessment process is an admissible system in the area of Total Quality Management (TQM). Most specialists concur to the description of self-assessment that is presented by the European Foundation for Quality Management (EFQM). However, the current selfassessment methods in EFQM model have some drawbacks and problems which are scoring in these methods influenced by experts’ judgment and thus, are subjective. Furthermore, these methods cannot consider the empirical …
Designing Fuzzy Multi Criteria Decision Making Model For Best Selection Of Areas For Improvement In Efqm, J Dodangeh
Designing Fuzzy Multi Criteria Decision Making Model For Best Selection Of Areas For Improvement In Efqm, J Dodangeh
Javad Dodangeh
In a growingly competitive business environment, numerous organizations adopt the total quality management (TQM) approach, to struggle for business excellence. To monitor the progress towards business excellence, thousands of organizations across the world use self-assessment on a regular basis. There are a few popular business excellence models, that provide standard criteria against which an organization can measure its performances. European Foundation for Quality Management (EFQM) is the most popular ones. The EFQM Excellence Model was introduced at the beginning of 1992, as the framework for assessing organizations for the European Quality Award. It is now the most widely used organizational …