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Full-Text Articles in Operations Research, Systems Engineering and Industrial Engineering

Aggregating Organizational Performance Metrics Using The Analytic Hierarchy Process, Bret L. Indermill Sep 1995

Aggregating Organizational Performance Metrics Using The Analytic Hierarchy Process, Bret L. Indermill

Theses and Dissertations

Measurement provides factual information which is necessary for effective control of business processes. Implementing a Total Quality Management (TQM) philosophy is a common process in many organizations today. The United States Air Force is using the Malcolm Baldrige National Quality Award criteria to measure organizational performance in implementing the Quality Air Force (QAF) initiative. Unfortunately, the Baldrige-based unit self-assessment (USA) process is an inconsistent measure due to its subjectivity, and is also time consuming to use. This study determined that a new USA method based on the analytic hierarchy process (AHP) was not a significant improvement over the existing QAF-USA …


A Methodology To Generate Air Force Materiel Command Manpower Reduction Alternatives, Steven T. Bishop Mar 1995

A Methodology To Generate Air Force Materiel Command Manpower Reduction Alternatives, Steven T. Bishop

Theses and Dissertations

The purpose of this study is to generate manpower authorization reduction alternatives for Air Force Materiel Command. The advent of low-cost personal computer software applications, such as Excel, has created an assessable tool with the ability to solve linear programming problems. This research examines the manpower resource reduction process of Air Force Materiel Command and models the Resources Allocation - Integrated Process Team (RA-IPT) decision process. A linear programming model is developed to assign these reduction through a weighted sum. The linear programming model is developed as a Microsoft Excel spreadsheet model, the Exercise Support Program (ESP), using Visual Basic …