Operations Research, Systems Engineering and Industrial Engineering Commons^™

Working With Complexity: A Participatory Systems-Based Process For Planning And Evaluating Rural Water, Sanitation And Hygiene Services, Jeffrey P. Walters, Kate Neely, Karla Pozo

Faculty Publications - Biomedical, Mechanical, and Civil Engineering

Individuals working within the water, sanitation and hygiene for development (WASH) sector grapple daily with complex technical, social, economic, and environmental issues that often produce unexpected outcomes that are difficult to plan for and resolve. Here we propose a method we are calling the ‘Participatory Systems-based Planning and Evaluation Process’ (PS-PEP) that combines structural factor analysis and collaborative modeling to guide teams of practitioners, researchers, and other stakeholders through a process of modeling and interpreting how factors systemically and dynamically influence sustained access to WASH services. The use and utility of the PS-PEP is demonstrated with a regional team of …