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Full-Text Articles in Operations Research, Systems Engineering and Industrial Engineering

Communicating Uncertain Information From Deep Learning Models In Human Machine Teams, Harishankar V. Subramanian, Casey I. Canfield, Daniel Burton Shank, Luke Andrews, Cihan H. Dagli Oct 2020

Communicating Uncertain Information From Deep Learning Models In Human Machine Teams, Harishankar V. Subramanian, Casey I. Canfield, Daniel Burton Shank, Luke Andrews, Cihan H. Dagli

Engineering Management and Systems Engineering Faculty Research & Creative Works

The role of human-machine teams in society is increasing, as big data and computing power explode. One popular approach to AI is deep learning, which is useful for classification, feature identification, and predictive modeling. However, deep learning models often suffer from inadequate transparency and poor explainability. One aspect of human systems integration is the design of interfaces that support human decision-making. AI models have multiple types of uncertainty embedded, which may be difficult for users to understand. Humans that use these tools need to understand how much they should trust the AI. This study evaluates one simple approach for communicating …


Online Traffic Signal Control Through Sample-Based Constrained Optimization, Srishti Dhamija, Alolika Gon, Pradeep Varakantham, William Yeoh Oct 2020

Online Traffic Signal Control Through Sample-Based Constrained Optimization, Srishti Dhamija, Alolika Gon, Pradeep Varakantham, William Yeoh

Research Collection School Of Computing and Information Systems

Traffic congestion reduces productivity of individuals by increasing time spent in traffic and also increases pollution. To reduce traffic congestion by better handling dynamic traffic patterns, recent work has focused on online traffic signal control. Typically, the objective in traffic signal control is to minimize expected delay over all vehicles given the uncertainty associated with the vehicle turn movements at intersections. In order to ensure responsiveness in decision making, a typical approach is to compute a schedule that minimizes the delay for the expected scenario of vehicle movements instead of minimizing expected delay over the feasible vehicle movement scenarios. Such …


Bus Frequency Optimization: When Waiting Time Matters In User Satisfaction, Songsong Mo, Zhifeng Bao, Baihua Zheng, Zhiyong Peng Sep 2020

Bus Frequency Optimization: When Waiting Time Matters In User Satisfaction, Songsong Mo, Zhifeng Bao, Baihua Zheng, Zhiyong Peng

Research Collection School Of Computing and Information Systems

Reorganizing bus frequency to cater for the actual travel demand can save the cost of the public transport system significantly. Many, if not all, existing studies formulate this as a bus frequency optimization problem which tries to minimize passengers’ average waiting time. However, many investigations have confirmed that the user satisfaction drops faster as the waiting time increases. Consequently, this paper studies the bus frequency optimization problem considering the user satisfaction. Specifically, for the first time to our best knowledge, we study how to schedule the buses such that the total number of passengers who could receive their bus services …


Zone Path Construction (Zac) Based Approaches For Effective Real-Time Ridesharing, Meghna Lowalekar, Pradeep Varakantham, Patrick Jaillet Sep 2020

Zone Path Construction (Zac) Based Approaches For Effective Real-Time Ridesharing, Meghna Lowalekar, Pradeep Varakantham, Patrick Jaillet

Research Collection School Of Computing and Information Systems

Real-time ridesharing systems such as UberPool, Lyft Line, GrabShare have become hugely popular as they reduce the costs for customers, improve per trip revenue for drivers and reduce traffic on the roads by grouping customers with similar itineraries. The key challenge in these systems is to group the "right" requests to travel together in the "right" available vehicles in real-time, so that the objective (e.g., requests served, revenue or delay) is optimized. This challenge has been addressed in existing work by: (i) generating as many relevant feasible (with respect to the available delay for customers) combinations of requests as possible …


Hierarchical Multiagent Reinforcement Learning For Maritime Traffic Management, Arambam James Singh, Akshat Kumar, Hoong Chuin Lau May 2020

Hierarchical Multiagent Reinforcement Learning For Maritime Traffic Management, Arambam James Singh, Akshat Kumar, Hoong Chuin Lau

Research Collection School Of Computing and Information Systems

Increasing global maritime traffic coupled with rapid digitization and automation in shipping mandate developing next generation maritime traffic management systems to mitigate congestion, increase safety of navigation, and avoid collisions in busy and geographically constrained ports (such as Singapore's). To achieve these objectives, we model the maritime traffic as a large multiagent system with individual vessels as agents, and VTS (Vessel Traffic Service) authority as a regulatory agent. We develop a hierarchical reinforcement learning approach where vessels first select a high level action based on the underlying traffic flow, and then select the low level action that determines their future …


Multi-Level Fine-Scaled Sentiment Sensing With Ambivalence Handling, Zhaoxia Wang, Seng-Beng Ho, Erik Cambria Feb 2020

Multi-Level Fine-Scaled Sentiment Sensing With Ambivalence Handling, Zhaoxia Wang, Seng-Beng Ho, Erik Cambria

Research Collection School Of Computing and Information Systems

Social media represent a rich source of information, such as critiques, feedback, and other opinions posted online by Internet users. Such information is typically a good reflection of users’ sentiments and attitudes towards various services, topics, or products. Sentiment analysis has become an increasingly important natural language processing (NLP) task to help users make sense of what is happening in the Internet blogosphere and it can be useful for companies as well as public organizations. However, most existing sentiment analysis techniques are only able to analyze data at the aggregate level, merely providing a binary classification (positive vs. negative), and …