Computer Engineering Commons^™

Evaluating Stakeholder Bias In Stakeholder Analysis In Social Media, Ahmad A. Bajarwan

Engineering Management & Systems Engineering Theses & Dissertations

Stakeholder analysis is the first step in the planning of most infrastructure projects. Selecting and then applying the best method for a project’s stakeholder analysis is extremely important for correctly assessing stakeholder opinions. Social media platforms allow stakeholders to participate directly in analysis. However, as with most other analysis methods, social media introduces inherent biases.

Social media is a powerful tool for communication and networking, and it also provides a valuable source of information for analyzing user opinions about infrastructure projects. By using data collected from Twitter, analysts can create networks to represent connections among users, quantify their similarities, and …