Computer Engineering Commons^™

How Facets Of Work Illuminate Sociotechnical Challenges Of Industry 5.0, Steven Alter

Business Analytics and Information Systems

This conceptual contribution explains how the idea of “facets of work” can refocus traditional sociotechnical concerns to increase their relevance in increasingly automated and digitalized workplaces far removed from situations studied by early sociotechnical researchers. A background section summarizes how the sociotechnical approach seems pervasive but possibly outdated in some ways. It explains how the idea of “facets of work” emerged from attempting to bring richer, more evocative ide-as to systems analysis and design. Focusing on facets of work during initial discussions of requirements could provide guidance without jumping prematurely to precision and notation needed for producing technical artifacts. Tables …