Computer Engineering Commons^™

Adopting A Risk-Intelligent Approach To Digital Transformation: Four Traits Of Digitally Mature Organisations, Clarence Goh, Gary Pan, Poh Sun Seow, Yuanto Kusnadi, Seah Gek Choo, Cheryl Lim

Research Collection School Of Accountancy

Our objective is to understand how digitally mature organisations are managing the GRC aspects of their digital transformation programmes, and identify any traits or behaviours that could inform the development of best practices.

Learning From Digital Failures? The Effectiveness Of Firms’ Divestiture And Management Turnover Responses To Data Breaches, Gui-Deng Say, Gurneeta Vasudeva

Research Collection Lee Kong Chian School Of Business

We examine whether firms learn from digital technology failures in the form of data breach events, based on the effectiveness of their failure responses. We argue that firms experiencing such technological failures interpret them broadly as organizational problems, and undertake unrelated divestitures and top management turnover to achieve better standardization and to remove dysfunctional routines. We test our hypotheses on unrelated subsidiary divestitures and chief technology officer (CTO) turnovers undertaken by 8,760 publicly traded U.S. firms that were at risk of experiencing data breaches in- volving the loss of personally identifiable information during the period 2005–2016. We find that data …

Optimizing Impression Counts For Outdoor Advertising, Yipeng Zhang, Yuchen Li, Zhifeng Bao, Songsong Mo, Ping Zhang

Research Collection School Of Computing and Information Systems

In this paper we propose and study the problem of optimizing theinfluence of outdoor advertising (ad) when impression counts aretaken into consideration. Given a database U of billboards, each ofwhich has a location and a non-uniform cost, a trajectory databaseT and a budget B, it aims to find a set of billboards that has themaximum influence under the budget. In line with the advertisingconsumer behavior studies, we adopt the logistic function to takeinto account the impression counts of an ad (placed at differentbillboards) to a user trajectory when defining the influence measurement. However, this poses two challenges: (1) our problemis …

Blockchain Based Efficient And Robust Fair Payment For Outsourcing Services In Cloud Computing, Yinghui Zhang, Robert H. Deng, Ximeng Liu, Dong Zheng

Research Collection School Of Computing and Information Systems

As an attractive business model of cloud computing, outsourcing services usually involve online payment and security issues. The mutual distrust between users and outsourcing service providers may severely impede the wide adoption of cloud computing. Nevertheless, most existing payment solutions only consider a specific type of outsourcing service and rely on a trusted third-party to realize fairness. In this paper, in order to realize secure and fair payment of outsourcing services in general without relying on any third-party, trusted or not, we introduce BCPay, a blockchain based fair payment framework for outsourcing services in cloud computing. We first present the …

The Technology Tide: Has It Hit The Shores Of Social Innovation?, Andrew Koh

Social Space

“We want a nice colour and it must look modern.”

That was the feedback some villagers gave during a design-thinking exercise regarding sanitation facilities. Although this took place several years ago, as part of my previous work in the international development sector, I remember the experience vividly. It struck me that most people—village-dwellers or Singaporeans alike—have similar aspirations for a better quality of living.

Easy Does It: Blockchain-Based Solutions For The Future, David Wong, Freddy Setiawan, Alvin Yong

Social Space

y now, most people are aware of Bitcoin and its meteoric rise in value. What is less known, however, is its underpinning technology, blockchain. Blockchain is a distributed ledger that records virtually all types of transactions.This distributed nature is reflected in itsphysical architecture, and is one of the main reasons for its strong resistance to hacking and its immutable nature.

All Systems Go: Building An Internet For Good, Sylvia Cadena

Social Space

The Internet has supercharged our ability to achieve development targets. Digital solutions, from both the public and private sectors, can facilitate unprecedented access to government and social services, banking andfinance, telehealth and well-being,education and training, employment opportunities, as well as create business opportunities.

Soa Maturity Influence On Digital Banking Transformation, Alan Megargel, Venky Shankararaman, Terence P. C. Fan

Research Collection School Of Computing and Information Systems

Digital Banking is an evolution of online banking, where the banks attempt to further enhance customer experience by integrating digital technologies such as mobile technology, social media and analytics. Traditional banks have the highest barriers to entry into the digital banking market due to the presence of legacy core banking systems. These legacy systems while still high performing and reliable, are inflexible to change and are not easily integrated to the modern application systems needed for delivering digital banking services across multiple online banking channels. One solution that is widely adopted in the industry to overcome this obstacle is the …

Real-Time Inbound Marketing: A Use Case For Digital Banking, Alan Megargel, Venky Shankararaman, Srinivas K. Reddy

Research Collection School Of Computing and Information Systems

Over the years banks have been strategically using digital technologies to help transform various aspects of their business. In recent times, this strategy has evolved into one of digital augmentation of the bank’s processes, products and channels. This allows for reaching out to customers and partners through digital platforms, for example; the addition of mobile apps for customers to access and perform service transactions. Marketing continues to play a major role in supporting the expansion of business and increasing revenue for the bank. Marketing has evolved from mass direct targeting to more personalised, face-to-face and real-time targeting. In the digital …

Commentary: Wanted - A New Generation Of Accountants, Poh Sun Seow, Gary Pan, Clarence Goh

Research Collection School Of Accountancy

Facing a new wave of automation, young accountants must redefine their role and their value-add to their company, say three Singapore Management University observers.

Special Section: Technological Innovations For Communication And Collaboration In Social Spaces, Eric K. Clemons, Rajiv M. Dewan, Robert J. Kauffman, Thomas A. Weber

Research Collection School Of Computing and Information Systems

Research on social communication and collaboration is of high importance today in Information Systems, especially for interdisciplinary inquiry that emphasizes topics related to strategy, information, technology, economics, and society. The articles that are showcased in this special section of the Journal of Management Information Systems address issues that arise in a number of important contemporary contexts.

Mining Capstone Project Wikis For Knowledge Discovery, Swapna Gottipati, Venky Shankararaman, Melvrivk Goh

Research Collection School Of Computing and Information Systems

Wikis are widely used collaborative environments as sources of information and knowledge. The facilitate students to engage in collaboration and share information among members and enable collaborative learning. In particular, Wikis play an important role in capstone projects. Wikis aid in various project related tasks and aid to organize information and share. Mining project Wikis is critical to understand the students learning and latest trends in industry. Mining Wikis is useful to educationists and academicians for decision-making about how to modify the educational environment to improve student's learning. The main challenge is that the content or data in project Wikis …

Defining A Smart Nation: The Case Of Singapore, Siu Loon Hoe

Research Collection School Of Computing and Information Systems

Purpose - The purpose of this paper is to identify the key characteristics and propose a working definition of a smart nation.Design/methodology/approach - A case study of Singapore through an analysis of the key speeches made by senior Singapore leaders, publicly available government documents and news reports since the launch of the smart nation initiative in December 2014 was carried out.Findings - Just like smart cities, the idea of a smart nation is an evolving concept. However, there are some emerging characteristics that define a smart nation.Research limitations/implications - The paper provides an initial understanding of the key characteristics and …

Assessing Value Creation And Value Capture In Digital Business Ecosystems, Ravi S. Sharma, Francis Pereira, Narayan Ramasubbu, Margaret Tan, F. Ted Tschang

Research Collection Lee Kong Chian School of Business

Interest in business modeling of technology enterprises – the activity of designing the architecture for revenues, costs, products and/or services delivery and the overall value of an enterprise – has risen to prominence with the global crossing of the Internet chasm. However, as several studies have pointed out (c.f., Osterwalder, Pigneur & Tucci, 2005; Teece 2010; Zott & Amit, 2010), the investigations of business models and their fit with the strategy of an enterprise, have received little scholarly attention. In this article we formulate a framework, called ADVISOR, for modeling the business strategies of enterprises in the Interactive Digital Media …

Open Innovation In Platform Competition, Mei Lin

Research Collection School Of Computing and Information Systems

We examine the competition between a proprietary platform and an open platform,where each platform holds a two-sided market consisted of app developers and users.The open platform cultivates an innovative environment by inviting public efforts todevelop the platform itself and permitting distribution of apps outside of its own appmarket; the proprietary platform restricts apps sales solely within its app market. Weuse a game theoretic model to capture this competitive phenomenon and analyze theimpact of growth of the open source community on the platform competition. We foundthat growth of the open community mitigates the platform rivalry, and balances the developernetwork sizes on …

Insults In Your Inbox, M. Thulasidas

Research Collection School Of Computing and Information Systems

Email is a boon at work, but aggressive staff may use it to inflict humiliation. Most of its impact has been positive. An email from the big boss to all@yourcompany, for instance, is a fair substitute for a general communication meet- ing. In smaller teams, email often saves meetings and increases productivity.