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Full-Text Articles in Computer Engineering
Developing And Implementing A Web Portal Success Model, Dima Jalal, Mutaz M. Al-Debei
Developing And Implementing A Web Portal Success Model, Dima Jalal, Mutaz M. Al-Debei
Dr. Mutaz M. Al-Debei
The emergence and subsequent spreading of new technologies, such as Web portals, has changed the way people handle information, communicate, share knowledge, and perform tasks. The use of different information technologies and systems offers the potential for substantially improving performance not only at the organizational level but also at the individual level. However, performance gains are often obstructed by users' unwillingness to accept and use available systems and technologies. This paper aims at examining the role of Web portals in improving the overall performance at the individual level in terms of task productivity and innovation, customer satisfaction, and management control. …
Portals And Task Innovation: A Theoretical Framework Founded On Business Intelligence Thinking, Mutaz M. Al-Debei, Dima Jalal
Portals And Task Innovation: A Theoretical Framework Founded On Business Intelligence Thinking, Mutaz M. Al-Debei, Dima Jalal
Dr. Mutaz M. Al-Debei
The main aim of this study is to develop a theoretical framework for the success of Web portals in promoting task innovation. This is deemed significant as yet little research has tackled this important domain from the business intelligence perspective. The D&M IS Success Model was used as a foundational theory and then was refined to match the context of the current research. Importantly, in this study, system quality and information quality constructs were defined on the basis of portals' characteristics since a mapping was conducted between the most significant functions and features of Web portals and quality constructs. The …