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Full-Text Articles in Computer Engineering
Some Usability Issues And Research Priorities In Spoken Dialog Applications, Nigel Ward, Anais G. Rivera, Karen Ward, David G. Novick
Some Usability Issues And Research Priorities In Spoken Dialog Applications, Nigel Ward, Anais G. Rivera, Karen Ward, David G. Novick
Departmental Technical Reports (CS)
As a priority-setting exercise, we examined interactions between users and a simple spoken dialog system in comparison to interactions with a human operator. Based on analysis of the observed usability differences and their root causes we propose seven priority issues for spoken dialog systems research.