Computer Engineering Commons^™

Communications And Group Decision-Making : Experimental Evidence On The Potential Impact Of Computer Conferenging, Computerized Conferencing & Communications Center, Starr Roxanne Hiltz

Computerized Conferencing and Communications Center Reports

This paper is a selective review of small group experiments in the area of the relationship between communication (modes, structures, processes) and group decision-making or problem solving. There are literally hundreds of these experiments; the purpose of this effort has been to isolate and summarize the results of those experimental traditions which may have the most bearing upon:

1. our understanding of the probable social effects of computer conferencing as a communication mode;
2. the identification of possible experiments utilizing computer conferencing which appear to be potentially most fruitful in terms of evaluating the strengths and weaknesses of computer conferencing in facilitating …