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2008

Knowledge management

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Full-Text Articles in Computer Engineering

A Synthesised Knowledge Mapping Framework To Embed A Km Strategy Using Topic Maps And Wikis: The Tao Of Wiki, Colman A.J. Mcmahon Jan 2008

A Synthesised Knowledge Mapping Framework To Embed A Km Strategy Using Topic Maps And Wikis: The Tao Of Wiki, Colman A.J. Mcmahon

Dissertations

Just getting started with knowledge management can be difficult enough for many organisations, however the real challenge is actually how to embed the new practices. The expression "Success is a journey, not a destination" is particularly apt for KM. This research presents findings from stakeholder analyses carried out in an Irish government agency. The agency has been on its KM journey for nearly four years and has attempted to implement a comprehensive and full-scale strategy. The findings indicate that KM practices have not yet become fully embedded in the organisation. This research uncovers some of the reasons why not. In …


Investigation Of The Visual Aspects Of Business Intelligence, Niall Cunningham Jan 2008

Investigation Of The Visual Aspects Of Business Intelligence, Niall Cunningham

Dissertations

As the need for Irish firms to move into knowledge economy increases knowledge management is being more important. Among its central aims is for knowledge creation and development to enhance knowledge and inspire innovations. One of the ways knowledge management achieves these aims is through the development of knowledge management tools for the firm. Among these tools is the option to use business intelligence to enhance knowledge in the firm by exposing hidden knowledge and building on it. In particular data mining has been highlighted as being effective within business intelligence and knowledge management in discovering hidden knowledge. This dissertation …


Knowledge Swapshop: Implementing A Small But Scalable Knowledge Management Initiative In A Software Development Team., Glenn Higgins Jan 2008

Knowledge Swapshop: Implementing A Small But Scalable Knowledge Management Initiative In A Software Development Team., Glenn Higgins

Dissertations

Never before have so many organisation relied on their IT infrastructure for their survival and growth. In this environment the need for organisations to efficiently and cost effectively manage their computer systems is very clear. Knowledge management is increasingly being called upon to aid in the search for efficiency in the software development industry. This project proposes the introduction of a Knowledge management initiative in a small software development team. The initiative culminates in the introduction of an automated knowledge sharing system which is intended to facilitate easier collaboration among members of the team, while at the same capturing knowledge …


Assessing The Impact Of Organisational Culture When Introducing Web.2.0 Technologies Into A Non-Profit Organisation For Knowledge Managment, Heather Madden Jan 2008

Assessing The Impact Of Organisational Culture When Introducing Web.2.0 Technologies Into A Non-Profit Organisation For Knowledge Managment, Heather Madden

Dissertations

Some of the key challenges that any organisation faces today are those of knowledge sharing and collaboration. This research investigates knowledge sharing in existing communities of practice in a non-profit organisation and the challenges that are faced by attempting to facilitate online interactions for these communities. Organisation culture can either incentivise or impede this process and this research will describe how people and culture are two of the most important factors when considering a knowledge management initiative. Given that the impact of culture is such a key issue, a number of organisations are interviewed and evaluated to compare and contrast …


A Knowledge Management Initiative In A Juvenile Detention School, Noel Sweeney Jan 2008

A Knowledge Management Initiative In A Juvenile Detention School, Noel Sweeney

Dissertations

The preservation of knowledge has been a human endeavour since the dawn of time. Using whatever resources possible, humans have recorded knowledge for the purpose of bequeathing it to the next generations. With each technological advance, it would appear that the resources available for recording knowledge have improved. Not only this, but with each advance, the accessibility and availability to this knowledge has been enhanced; and in our present times, the impact of technology has made it easier than ever before. As with education, the consequence of making knowledge more available and accessible is the creation of more knowledgeable individuals …


Using Xml Topic Maps To Create A Knowledge Model Of Postgraduate Computer Science Degrees In Ireland For The Purpose Of Marketing Analysis, Catherine Mulwa Jan 2008

Using Xml Topic Maps To Create A Knowledge Model Of Postgraduate Computer Science Degrees In Ireland For The Purpose Of Marketing Analysis, Catherine Mulwa

Dissertations

Marketing intelligence is a future-oriented activity that helps an organization cope in its market. It includes all ways an organization acquires and uses information. It is comprised of all kinds of information on the market and marketing research; the collection and analysis of internal data, competitive analysis; analysis and reverse engineering of competitor’s products; understanding how and where to add value for customers; and the process of synthesizing large amounts of informally gathered information about the industry and business environment. While marketing and marketing intelligence are widely used in business, they are less used in non-business organisations such as academic …


Building Organisationally Sensitive Technological Solutions For Knowledge Management In It Support Services, David Tonade Jan 2008

Building Organisationally Sensitive Technological Solutions For Knowledge Management In It Support Services, David Tonade

Dissertations

With the advent of the internet, information and communications technology has changed the way organisations operate and do business. There now exist an extremely dynamic and competitive business landscape, where information and knowledge are continuously created, used and distributed across business units. People have become more involved with the use of technology to aid them in their business tasks. In the course of generating and transmitting information comes the realization that knowledge is a vital asset of the company. Thus, most firms embark on various initiatives to enable Knowledge Management (KM). This study revolves around the IT tools involved in …


Knowledge Visualisation Of Wikipedia, Jinhui Wang Jan 2008

Knowledge Visualisation Of Wikipedia, Jinhui Wang

Dissertations

Wikipedia is a popular online encyclopaedia, in which articles are created together by anyone who is willing to contribute. There is debate on the quality, reliability and consistency of articles due to its openness. Besides, it is hard to see the growing path of articles because there is no centralised control in Wikipedia. The history of articles is available but in form that is difficult to process to get a picture of article evolution. Knowledge visualisation addresses the problem by providing analysis and comprehension of large amounts of data to gain insights and to facilitate knowledge creation and sharing. However, …