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Computer Engineering Commons

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Systems and Communications

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Kennesaw State University

2020

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Usability And Accessibility Model For E-Government Websites In Ethiopia, Yoseph Zeleke Jul 2020

Usability And Accessibility Model For E-Government Websites In Ethiopia, Yoseph Zeleke

African Conference on Information Systems and Technology

The development of websites and portals are main components of the e-Government strategy implementations for the last nine years in Ethiopia. However, services optimizations with usability and accessibility are key issues of Ethiopia e-Government services development.

Therefore, the ultimate goal of this study is creation of usable, accessible and sustainable Ethiopian eGovernment websites with four stage of research analysis, through proposed model. The investigations results are used to provide a clear picture of what needs to be improves from management and user point of views and also from other stakeholders of e-Government services. This study applies mixed methods of data …