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Social and Behavioral Sciences

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United Arab Emirates University

2023

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Evaluation Of E-Government Information Systems Agility: A Method And Case Study, Soumia Aggoune, Maohamed Amine Riahla Apr 2023

Evaluation Of E-Government Information Systems Agility: A Method And Case Study, Soumia Aggoune, Maohamed Amine Riahla

Emirates Journal for Engineering Research

Development of e-government evaluation frameworks began around 2000s. Most of the developed approaches are technologically driven in which they focus on the “E” rather than the “Government”. Moreover, they tend to evaluate tangible measures (such as costs, benefits, etc.) and neglects important intangible measures (such as agility, sustainability, etc.). The state of the art tells that the evaluation of agility within e-government has been proved to be important but complex. However, the importance is due to the increasing need for governments to justify investments, assess impacts and monitor progress in the ever-changing environment. On the other side, the complexity comes …