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Computer Engineering Commons™

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Robotics

2017

HRI

Articles 1 - 2 of 2

Full-Text Articles in Computer Engineering

Effects Of Anthropomorphism On Trust In Human-Robot Interaction, Keith R. Macarthur, William T. Shugars, Tracy L. Sanders, Peter A. Hancock Aug 2017

Effects Of Anthropomorphism On Trust In Human-Robot Interaction, Keith R. Macarthur, William T. Shugars, Tracy L. Sanders, Peter A. Hancock

Keith Reid MacArthur

Robots are being integrated into everyday use, making the evaluation of trust in human-robot interactions (HRI) important to ensure their acceptance and correct usage (Lee & See, 2004; Parasuraman & Riley, 1997). Goetz, Kiesler, and Powers (2003) found that participants preferred robots with an anthropomorphic appearance appropriate for the social context of the task. This preference for robots with human-like appearance may be indicative of increased levels of trust and therefore, the present research evaluates the effects of anthropomorphism on trust.
Eighteen participants (Mage = 34.22, SDage = 10.55, n = 8 male, n =10 female) with …

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Modeling The Consumer Acceptance Of Retail Service Robots, So Young Song Aug 2017

Modeling The Consumer Acceptance Of Retail Service Robots, So Young Song

Doctoral Dissertations

This study uses the Computers Are Social Actors (CASA) and domestication theories as the underlying framework of an acceptance model of retail service robots (RSRs). The model illustrates the relationships among facilitators, attitudes toward Human-Robot Interaction (HRI), anxiety toward robots, anticipated service quality, and the acceptance of RSRs. Specifically, the researcher investigates the extent to which the facilitators of usefulness, social capability, the appearance of RSRs, and the attitudes toward HRI affect acceptance and increase the anticipation of service quality. The researcher also tests the inhibiting role of pre-existing anxiety toward robots on the relationship between these facilitators and attitudes …

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