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Process knowledge

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Proknow: Process Knowledge For Safety Constrained And Explainable Question Generation For Mental Health Diagnostic Assistance, Kaushik Roy, Manas Gaur, Misagh Soltani, Vipula Rawte, Ashwin Kalyan, Amit Sheth Jan 2023

Proknow: Process Knowledge For Safety Constrained And Explainable Question Generation For Mental Health Diagnostic Assistance, Kaushik Roy, Manas Gaur, Misagh Soltani, Vipula Rawte, Ashwin Kalyan, Amit Sheth

Publications

Current Virtual Mental Health Assistants (VMHAs) provide counseling and suggestive care. They refrain from patient diagnostic assistance because of a lack of training on safety-constrained and specialized clinical process knowledge (Pro-Know). In this work, we define ProKnow as an ordered set of information that maps to evidence-based guidelines or categories of conceptual understanding to experts in a domain. We also introduce a new dataset of diagnostic conversations guided by safety constraints and ProKnow that healthcare professionals use (ProKnow-data). We develop a method for natural language question generation (NLG) that collects diagnostic information from the patient interactively (ProKnow-algo). We demonstrate the …


Learning To Automate Follow-Up Question Generation Using Process Knowledge For Depression Triage On Reddit Posts, Shrey Gupta, Anmol Agarwal, Manas Gaur, Kaushik Roy, Vignesh Narayanan, Ponnurangam Kumaraguru, Amit Sheth Jul 2022

Learning To Automate Follow-Up Question Generation Using Process Knowledge For Depression Triage On Reddit Posts, Shrey Gupta, Anmol Agarwal, Manas Gaur, Kaushik Roy, Vignesh Narayanan, Ponnurangam Kumaraguru, Amit Sheth

Publications

Conversational Agents (CAs) powered with deep language models (DLMs) have shown tremendous promise in the domain of mental health. Prominently, the CAs have been used to provide informational or therapeutic services (e.g., cognitive behavioral therapy) to patients. However, the utility of CAs to assist in mental health triaging has not been explored in the existing work as it requires a controlled generation of follow-up questions (FQs), which are often initiated and guided by the mental health professionals (MHPs) in clinical settings. In the context of ‘depression’, our experiments show that DLMs coupled with process knowledge in a mental health questionnaire …


Proknow: Process Knowledge For Safety Constrained And Explainable Question Generation For Mental Health Diagnostic Assistance, Kaushik Roy, Manas Gaur, Misagh Soltani, Vipula Rawte, Ashwin Allen, Amit Sheth Jan 2022

Proknow: Process Knowledge For Safety Constrained And Explainable Question Generation For Mental Health Diagnostic Assistance, Kaushik Roy, Manas Gaur, Misagh Soltani, Vipula Rawte, Ashwin Allen, Amit Sheth

Publications

Virtual Mental Health Assistants (VMHAs) are utilized in health care to provide patient services such as counseling and suggestive care. They are not used for patient diagnostic assistance because they cannot adhere to safety constraints and specialized clinical process knowledge (ProKnow) used to obtain clinical diagnoses. In this work, we define ProKnow as an ordered set of information that maps to evidence-based guidelines or categories of conceptual understanding to experts in a domain. We also introduce a new dataset of diagnostic conversations guided by safety constraints and ProKnow that healthcare professionals use (ProKnow-data). We develop a method for natural language …