Computer Engineering Commons^™

Defining And Detecting Toxicity On Social Media: Context And Knowledge Are Key, Amit Sheth, Valerie Shalin, Ugur Kursuncu

Publications

As the role of online platforms has become increasingly prominent for communication, toxic behaviors, such as cyberbullying and harassment, have been rampant in the last decade. On the other hand, online toxicity is multi-dimensional and sensitive in nature, which makes its detection challenging. As the impact of exposure to online toxicity can lead to serious implications for individuals and communities, reliable models and algorithms are required for detecting and understanding such communications. In this paper We define toxicity to provide a foundation drawing social theories. Then, we provide an approach that identifies multiple dimensions of toxicity and incorporates explicit knowledge …

Nlp Is Not Enough - Contextualization Of User Input In Chatbots, Nathan Dolbir, Triyasha Dastidar, Kaushik Roy

Publications

AI chatbots have made vast strides in technology improvement in recent years and are already operational in many industries. Advanced Natural Language Processing techniques, based on deep networks, efficiently process user requests to carry out their functions. As chatbots gain traction, their applicability in healthcare is an attractive proposition due to the reduced economic and people costs of an overburdened system. However, healthcare bots require safe and medically accurate information capture, which deep networks aren’t yet capable of due to user text and speech variations. Knowledge in symbolic structures is more suited for accurate reasoning but cannot handle natural language …

Identifying Key Topics Bearing Negative Sentiment On Twitter: Insights Concerning The 2015-2016 Zika Epidemic, Ravali Mamidi, Michele Miller, Tanvi Banerjee, William Romine, Amit Sheth

Publications

Background To understand the public sentiment regarding the Zika virus, social media can be leveraged to understand how positive, negative, and neutral sentiments are expressed in society. Specifically, understanding the characteristics of negative sentiment could help inform federal disease control agencies’ efforts to disseminate relevant information to the public about Zika-related issues.

Objective The purpose of this study was to analyze the public sentiment concerning Zika using posts on Twitter and determine the qualitative characteristics of positive, negative, and neutral sentiments expressed.

Methods Machine learning techniques and algorithms were used to analyze the sentiment of tweets concerning Zika. A supervised …

Domain-Specific Use Cases For Knowledge-Enabled Social Media Analysis, Soon Jye Kho, Swati Padhee, Goonmeet Bajaj, Krishnaprasad Thirunarayan, Amit Sheth

Publications

No abstract provided.