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Full-Text Articles in Civil and Environmental Engineering
Understanding Transit System Performance Using Avl-Apc Data: An Analytics Platform With Case Studies For The Pittsburgh Region, Xidong Pi, Mark Egge, Jackson Whitmore, Amy Silbermann, Zhen Sean Qian
Understanding Transit System Performance Using Avl-Apc Data: An Analytics Platform With Case Studies For The Pittsburgh Region, Xidong Pi, Mark Egge, Jackson Whitmore, Amy Silbermann, Zhen Sean Qian
Journal of Public Transportation
This paper introduces a novel transit data analytics platform for public transit planning, assessing service quality and revealing service problems in high spatiotemporal resolution for public transit systems based on Automatic Passenger Counting (APC) and Automatic Vehicle Location (AVL) technologies. The platform offers a systematic way for users and decision makers to understand system performance from many aspects of service quality, including passenger waiting time, stop-skipping frequency, bus bunching level, bus travel time, on-time performance, and bus fullness. The AVL-APC data from September 2012 to March 2016 were archived in a database to support the development of a user-friendly web …
Identifying Key Factors Of Rail Transit Service Quality: An Empirical Analysis For Istanbul, Erkan Isikli, Nezir Aydin, Erkan Celik, Alev Taskin Gumus
Identifying Key Factors Of Rail Transit Service Quality: An Empirical Analysis For Istanbul, Erkan Isikli, Nezir Aydin, Erkan Celik, Alev Taskin Gumus
Journal of Public Transportation
Providing a high quality of service in public transportation is essential to reduce dissatisfactions stemming from traffic congestion and noise. Public transport providers need to find ways to dilute the effects of immoderate use of private cars in big cities while maintaining a sufficient level of customer satisfaction. This study aimed to identify the key service quality (SQ) factors that drive passenger satisfaction in Istanbul’s rail transit (RT) system using data obtained from an extensive survey conducted by the Istanbul Public Transportation Co. A total of 11,116 passengers who used rail transport from May 15–June 3, 2012, and June 17–July …