Civil and Environmental Engineering Commons^™

Understanding Transantiago Users’ Motivations For Paying Or Evading Payment Of Bus Fares, Carolina Busco, Felipe González, Yamil Jaqueih, Felipe Jiménez, Borja Alonso

Journal of Public Transportation

Transantiago, the public transport system implemented in Santiago, Chile, remains a controversial subject of public debate due to constantly increasing fare evasion rates throughout its decade-long existence. The

Transantiago, the public transport system implemented in Santiago, Chile, remains a controversial subject of public debate due to constantly increasing fare evasion rates throughout its decade-long existence. The research question under consideration in this paper is as follows: What motivates individuals to evade or pay bus fares? To answer this question, we developed a multidisciplinary study that combined relevant engineering expertise with a sociological perspective and combined quantitative analyses with qualitative methodologies …