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Articles 1 - 30 of 63

Full-Text Articles in Engineering

Using Natural Language Processing To Identify Mental Health Indicators In Aviation Voluntary Safety Reports, Michael Sawyer, Katherine Berry, Amelia Kinsella, R Jordan Hinson, Edward Bynum Feb 2024

Using Natural Language Processing To Identify Mental Health Indicators In Aviation Voluntary Safety Reports, Michael Sawyer, Katherine Berry, Amelia Kinsella, R Jordan Hinson, Edward Bynum

National Training Aircraft Symposium (NTAS)

Voluntary Safety Reporting Programs (VSRPs) are a critical tool in the aviation industry for monitoring safety issues observed by the frontline workforce. While VSRPs primarily focus on operational safety, report narratives often describe factors such as fatigue, workload, culture, staffing, and health, directly or indirectly impacting mental health. These reports can provide individual and organizational insights into aviation personnel's physical and psychological well-being. This poster introduces the AVIation Analytic Neural network for Safety events (AVIAN-S) model as a potential tool to extract and monitor these insights. AVIAN-S is a novel machine-learning model that leverages natural language processing (NLP) to analyze …


Human Factors In Aviation Maintenance: Understanding Errors, Management, And Technological Trends, Rajee Olaganathan Feb 2024

Human Factors In Aviation Maintenance: Understanding Errors, Management, And Technological Trends, Rajee Olaganathan

Publications

Aircraft maintenance and inspection are complex systems that work on a time-based schedule and require teamwork of different professionals to maintain the airworthiness of aircraft. Errors in maintenance and inspection processes cause in-flight engine shutdowns, flight delays, flight cancellation, sometimes resulting in accidents and incidents that cause significant economic consequences. Due to the substantial impact on both safety and financial aspects of an air carrier, this paper focuses on hangar maintenance as the work is carried out across several shifts by different technicians, addressing various human factor issues that contribute to errors. The paper will also briefly discuss shift work …


Language As A Factor In Aviation Accidents And Serious Incidents: A Handbook For Accident Investigators Ed. 3, Elizabeth Mathews, Joan Carson, Anthony Brickhouse, Enrique Valdes Apr 2023

Language As A Factor In Aviation Accidents And Serious Incidents: A Handbook For Accident Investigators Ed. 3, Elizabeth Mathews, Joan Carson, Anthony Brickhouse, Enrique Valdes

Handbooks

In an increasingly multicultural and multilingual aviation industry, it is important that accident investigators understand the complex role of language in maintaining safe operations. This Handbook supports investigators to systematically identify language factors in aviation accidents and serious incidents.


Airline Pilot Risk Profiling By Using Unstable Approach Management Case, Selim Ozyurek Jan 2023

Airline Pilot Risk Profiling By Using Unstable Approach Management Case, Selim Ozyurek

National Training Aircraft Symposium (NTAS)

Risk and human decision-making cannot be separated from each other. Many of theories and studies have tried to analyze pilots’ decision-making processes, risk factors, and preference behavior in the aviation domain. Unstable approaches are fairly infrequent, but an unstable approach is a major risk factor for landing accidents (Smith & Curtis, 2013; Smith, Jamieson, & Curtis, 2012). Therefore, the decision to execute a go-around if an approach is not sufficiently stable is encouraged in the interest of safety (Airbus Customer Services, 2012; Flight Safety Foundation, 2013), but in practice less than 5% of the unstable approaches actually results in a …


Understanding And Quantifying Human Factors In Programming From Demonstration: A User Study Proposal, Shakra Mehak, Aayush Jain, John D. Kelleher, Philip Long, Michael Guilfoyle, Maria Chiara Leva Jan 2023

Understanding And Quantifying Human Factors In Programming From Demonstration: A User Study Proposal, Shakra Mehak, Aayush Jain, John D. Kelleher, Philip Long, Michael Guilfoyle, Maria Chiara Leva

Conference papers

Programming by demonstration (PbD) is a promising method for robots to learn from direct, non-expert human interaction. This approach enables the interactive transfer of human skills to the robot. As the non-expert user is at the center of PbD, the efficacy of the learned skill is largely dependent on the demonstrations provided. Although PbD methods have been extensively developed and validated in the field of robotics, there has been inadequate confirmation of their effectiveness from the perspective of human teachability. To address this gap, we propose to experimentally investigate the impact of communicating robot learning process on the efficacy of …


Greater Understanding Of Human Factors Will Lead To Improved Aviation Safety, Alaba Gabriel Idowu Apr 2022

Greater Understanding Of Human Factors Will Lead To Improved Aviation Safety, Alaba Gabriel Idowu

Beyond: Undergraduate Research Journal

The objective of this research was to reveal the impact of human factors on flight safety and provide corrective recommendations that can mitigate human errors in the aviation industry. The method of investigation included an evaluation of the crash of Avianca Airlines Flight 052, which resulted in findings of probable cause of the accident and evaluated how human factors, including a lack of effective communication, stress, fatigue, complacency, lack of awareness, norms, assumptions, and pressure affected the safety of flight. In addition, an analysis of the data and information synthesis was done to arrive at results, conclusions, and recommendations to …


Assessing Unstabilized Approaches: A Phenomenology Study Of The Risk Perceptions And Decision-Making Thought Process Of General Aviation Pilots., Shlok Misra, Jorge L. D. Albelo Ph.D., Victor Fraticelli Rivera Jan 2022

Assessing Unstabilized Approaches: A Phenomenology Study Of The Risk Perceptions And Decision-Making Thought Process Of General Aviation Pilots., Shlok Misra, Jorge L. D. Albelo Ph.D., Victor Fraticelli Rivera

Publications

The Federal Aviation Administration emphasized the need to focus on and develop human factors training as early as 1993 in official Human Factors Policy Order 9550.8. The purpose of this study was to conduct a detailed qualitative phenomenological analysis of the risk perceptions and decision-making model of collegiate aviation pilots for unstabilized approaches. The study focused on understanding how collegiate aviation pilots perceive unstable approaches, the risk associated with unstable approaches, and the factors that trigger pilots to execute a go-around. The International Air Transportation Association warns that continuing an unstabilized approach can lead to runway excursions, hard landings causing …


Enhancing Situational Awareness For Rotorcraft Pilots Using Virtual And Augmented Reality, Ardit Pranvoku Dec 2021

Enhancing Situational Awareness For Rotorcraft Pilots Using Virtual And Augmented Reality, Ardit Pranvoku

Theses and Dissertations

Rotorcraft pilots often face the challenge of processing a multitude of data, integrating it with prior experience and making informed decisions in complex, rapidly changing multisensory environments. Virtual Reality (VR), and more recently Augmented Reality (AR) technologies have been applied for providing users with immersive, interactive and navigable experiences. The research work described in this thesis demonstrates that VR/AR are particularly effective in providing real-time information without detracting from the pilot's mission in both civilian and military engagements. The immersion of the pilot inside of the VR model provides enhanced realism. Interaction with the VR environment allows pilots to practice …


Factors Affecting Drivers’ Off-Road Glance Behavior While Interacting With In-Vehicle Voice Interfaces – Insights From A Secondary Data Analysis, Fangda Zhang Sep 2021

Factors Affecting Drivers’ Off-Road Glance Behavior While Interacting With In-Vehicle Voice Interfaces – Insights From A Secondary Data Analysis, Fangda Zhang

Doctoral Dissertations

Given the prevalence of in-vehicle technologies and the critical role of visual attention plays in driving safety, this dissertation work aimed to fill the research gap that 1) little was known about the visual demands associated with a driver engaging with in-vehicle voice interfaces; 2) the concurrent effect of interacting with in-vehicle voice interfaces and other commonly discussed individual-level factors has barely been targeted. This research work was a secondary data analysis based on a large-scale field experiment wherein 144 participants had been recruited and driven a test vehicle while performing a series of tasks using voice-based interfaces. Pre- and …


Language As A Factor In Aviation Accidents And Serious Incidents: A Handbook For Accident Investigators Ed. 2, Elizabeth Mathews, Anthony T. Brickhouse, Joan Carson Ph.D., Enrique Valdes Aug 2021

Language As A Factor In Aviation Accidents And Serious Incidents: A Handbook For Accident Investigators Ed. 2, Elizabeth Mathews, Anthony T. Brickhouse, Joan Carson Ph.D., Enrique Valdes

Handbooks

The purpose of this handbook is to support accident investigators in the identification and consideration of possible language factors in aviation accidents and serious incidents. This handbook provides guidance, background information, and tools that will assist accident investigators in conducting a systematic review of possible language factors.


Engineering A Prophylactic Cap For Multi-Dose Vial Disinfection, Rebecca Lee Charboneau May 2021

Engineering A Prophylactic Cap For Multi-Dose Vial Disinfection, Rebecca Lee Charboneau

Theses and Dissertations

Recently, multi-dose vials (MDVs) have demonstrated significant bioburden, with randomized studies revealing bacterial contamination rates up to 27%. When the proper protocol of disinfecting the vial diaphragm with a pre-saturated wipe is followed, MDV bioburden is eliminated. However, when this sterilization protocol is neglected, the susceptibility of MDV to house potential nosocomial pathogens intensifies. In this work, the usability and effectiveness of a novel device, referred to as the Vial Cap, are investigated to gauge the feasibility and acceptability of this device as a method of MDV disinfection. The usability of the Vial Cap was evaluated using principle human factors …


An Investigation Of Barriers And Facilitators To Living Kidney Donation, Rachel E. Crenshaw May 2021

An Investigation Of Barriers And Facilitators To Living Kidney Donation, Rachel E. Crenshaw

Electronic Theses and Dissertations

There is strong interest in increasing living kidney donation, as the need for kidney transplants is quite high. Although previous studies outline some barriers and facilitators associated with donating, living kidney donation comprises only a small percentage of overall kidney transplants and thus further research on factors influencing the decision to donate is needed to find ways to increase the donor pool. Ten semi-structured interviews of living kidney donors were completed and analyzed for common themes that either support the current literature or surface additional barriers and facilitators. In addition, a systematic review and analysis of social medial support groups …


Support To Design For Air Traffic Management: An Approach With Agent-Based Modelling And Evolutionary Search, Gabriella Gigante, Roberto Palumbo, Domenico Pascarella, Alessandro Pellegrini, Gabriella Duca, Miquel Angel Piera, Juan José Ramos Jan 2021

Support To Design For Air Traffic Management: An Approach With Agent-Based Modelling And Evolutionary Search, Gabriella Gigante, Roberto Palumbo, Domenico Pascarella, Alessandro Pellegrini, Gabriella Duca, Miquel Angel Piera, Juan José Ramos

International Journal of Aviation, Aeronautics, and Aerospace

This paper presents a methodology to manage the support to design in ATM operations. We propose a workflow for the design of ATM solutions in a performance-based setting. The methodology includes the evaluation of the impact on human behaviour and exploits a combination of different paradigms, such as Agent-Based Modelling and Simulation, and Agent-Based Evolutionary Search. We prove the soundness of the methodology by carrying out a real case study, which is the transition from Direct Routing to Free Routing in the Italian airspace. The validation results exhibit limited errors for the assessment of the performance metrics under evaluation. Furthermore, …


The Role Of Psychological Reactance In Smart Home Energy Management Systems, Matthew Thomas Heatherly Jan 2021

The Role Of Psychological Reactance In Smart Home Energy Management Systems, Matthew Thomas Heatherly

Masters Theses

“With an ever-growing demand for energy, our increasing consumption is producing more greenhouse gases and other pollutants, impacting climate change. One approach to reducing residential energy consumption is through the use of smart energy management systems. However, automation from smart technology inherently removes a certain amount of control from the user. If loss of control is perceived as a loss of freedom, this may lead users to experience psychological reactance when using these products. A set of experiments was conducted to assess how three features of a message notification from smart home energy management systems may induce reactance in users. …


Assessing Cognitive Processing And Human Factors Challenges In Nextgen Air Traffic Control Tower Team Operations, Mark D. Miller, Sam Holley, Bettina Mrusek, Linda Weiland Jan 2020

Assessing Cognitive Processing And Human Factors Challenges In Nextgen Air Traffic Control Tower Team Operations, Mark D. Miller, Sam Holley, Bettina Mrusek, Linda Weiland

Publications

Previous research of Terminal Radar Control Facilities and Standard Terminal Automation Replacement Systems interactions by the authors examined how combined NextGen digitized technology affects air traffic controller functions. Applying their updated SHELL model, human factors implications on the Tower Team before and after implementing NextGen technology were examined, focusing on cognitive loading and automated functions affecting each team member. A survey examined where cognitive difficulties occur when controllers are responsible for multiple screen views, remote airfields or helipads, and digitized cameras and blind spots. Scanning challenges were identified where local traffic, ground operations, and data converge onto one screen, and …


Combining Human Factors And Data Science Methods To Evaluate The Use Of Free Text Communication Orders In Electronic Health Records, Swaminathan Kandaswamy Oct 2019

Combining Human Factors And Data Science Methods To Evaluate The Use Of Free Text Communication Orders In Electronic Health Records, Swaminathan Kandaswamy

Doctoral Dissertations

Medication errors are a leading cause of death in the United States. Electronic Health Records (EHR) along with Computerized Provider Order Entry (CPOE) are considered promising ways to reduce these errors. However, EHR systems have not eliminated medication errors. Moreover, in some cases they have facilitated errors due to issues such as poor usability and negative effects on clinical workflows. The use of unexpected free text within a CPOE system can serve as a marker that the system does not adequately support clinical workflow. Prior studies have looked at the use of free text within medication orders, but the inclusion …


The Promise Of Vr Headsets: Validation Of A Virtual Reality Headset-Based Driving Simulator For Measuring Drivers’ Hazard Anticipation Performance, Ganesh Pai Mangalore Oct 2019

The Promise Of Vr Headsets: Validation Of A Virtual Reality Headset-Based Driving Simulator For Measuring Drivers’ Hazard Anticipation Performance, Ganesh Pai Mangalore

Masters Theses

The objective of the current study is to evaluate the use of virtual reality (VR) headsets to measure driving performance. This is desirable because they are several orders of magnitude less expensive and, if validated, could greatly extend the powers of simulation. Out of several possible measures of performance that could be considered for evaluating VR headsets, the current study specifically examines drivers’ latent hazard anticipation behavior both because it has been linked to crashes and because it has been shown to be significantly poorer in young drivers compared to their experienced counterparts in traditional driving simulators and in open …


Relating Individual Characteristics And Task Complexity To Performance Effectiveness In Individual And Collaborative Problem Solving, Kaveh Sheikhrezaei Oct 2019

Relating Individual Characteristics And Task Complexity To Performance Effectiveness In Individual And Collaborative Problem Solving, Kaveh Sheikhrezaei

LSU Doctoral Dissertations

The objective of this research is to examine the variables that influence performance effectiveness on individual and collaborative problem solving. The last few years have seen renewed interest in how team member personal characteristics and team composition characteristics impact team effectiveness.

Even with a growing quantity of organizations performing jobs by using groups, little is understood how people included in a team impact intragroup interaction and results. Most research investigates group’s performance based on a single characteristic which causes much confusion and contradictory results of the variables that impact overall group performance. Most research typically does not analyze the composition …


Crash/Near-Crash: Impact Of Secondary Tasks And Real-Time Detection Of Distracted Driving, Peter Ramzy Zaki Bakhit Oct 2018

Crash/Near-Crash: Impact Of Secondary Tasks And Real-Time Detection Of Distracted Driving, Peter Ramzy Zaki Bakhit

LSU Doctoral Dissertations

The main goal of this dissertation is to investigate the problem of distracted driving from two different perspectives. First, the identification of possible sources of distraction and their associated crash/near-crash risk. That can assist government officials toward more informed decision-making process, allowing for optimized allocation of available resources to reduce roadway crashes and improve traffic safety. Second, actively counteracting the distracted driving phenomenon by quantitative evaluation of eye glance patterns.

This dissertation research consists of two different parts. The first part provides an in-depth analysis for the increased crash/near-crash risk associated with different secondary task activities using the largest real-world …


The Application Of Usability Engineering Methods To Evaluate And Improve A Clinical Decision Support System, Kristine Desotto Jul 2018

The Application Of Usability Engineering Methods To Evaluate And Improve A Clinical Decision Support System, Kristine Desotto

Masters Theses

Delays in the process of diagnosing and treating cancer are common and lead to confusion and undesirable outcomes. Care coordinators are often embedded within the system of care to manage follow-up care. Electronic and real-time reminder systems can be used to support the care coordinator’s work, but electronic health record (EHR) usability is known to be poor. This study, completed in collaboration with the Department of Veterans Affairs (VA) Connecticut Healthcare System, evaluated the Cancer Coordination and Tracking System (CCTS), an EHR-linked, web-based tool for cancer care management.

A set of expert-driven and user-driven usability engineering methods was applied to …


Human Error Analysis Of Helicopter Emergency Medical Services (Hems) Accidents Using The Human Factors Analysis And Classification System (Hfacs), Paul E. Cline Ph.D. Jan 2018

Human Error Analysis Of Helicopter Emergency Medical Services (Hems) Accidents Using The Human Factors Analysis And Classification System (Hfacs), Paul E. Cline Ph.D.

Journal of Aviation/Aerospace Education & Research

Helicopter Emergency Medical Services (HEMS) is among the most dangerous type of flying in commercial aviation. This research utilized the Human Factors Analysis and Classification System (HFACS) to understand the errors, preconditions and violations that contribute to these accidents. Drawing upon source data from the National Transportation Safety Board’s Aviation Accident Database, HEMS accidents from 2000-2016 were analyzed according to the HFACS framework.


Design And Planned Obsolescence. Theories And Approaches For Designing Enabling Technologies, Matteo Zallio, Damon Berry Sep 2017

Design And Planned Obsolescence. Theories And Approaches For Designing Enabling Technologies, Matteo Zallio, Damon Berry

Articles

We are currently living in a decade where smart objects and Internet of Things (IoT)-based devices are becoming part of daily life in different contexts. This research seeks to investigate and verify, by using a formal literature review methodology, the most visible aspects of technological development, within the Industry 4.0 and IoT scenario, in relation to the theories of the so called “Planned Obsolescence”.

This study covers a defined number of works on Design theories and practices on how to face the issue of built-in obsolescence of devices in the era of the Connected Devices. The majority of the works …


Professional Pilot Commercial Off-The-Shelf (Cots) Efb Usage, Policies And Reliability, Tyler A. Babb Feb 2017

Professional Pilot Commercial Off-The-Shelf (Cots) Efb Usage, Policies And Reliability, Tyler A. Babb

International Journal of Aviation, Aeronautics, and Aerospace

Electronic Flight Bags (EFBs) have flooded the aviation industry. Commercial off-the-shelf (COTS) tablets are now commonly used by pilots as EFBs. Operators use EFBs for ease of use, faster access to information, to remove weight from the aircraft, and to increase pilots’ quality of life. Identifying trends in EFB usage among professional pilots could benefit operators and universities with flight training programs. EFB policies and procedures may vary among operators but achieve FAA compliance. This study identified these policies and procedures. The types of devices and software vary, and identifying these devices and software could be useful. This research used …


Human-Machine Interface Development For Modifying Driver Lane Change Behavior In Manual, Automated, And Shared Control Automated Driving, Walter Joseph Talamonti Jan 2017

Human-Machine Interface Development For Modifying Driver Lane Change Behavior In Manual, Automated, And Shared Control Automated Driving, Walter Joseph Talamonti

Wayne State University Dissertations

Rear-end crashes are common on U.S. roads. Driver assistance and automated driving technologies can reduce rear-end crashes (among other crash types as well). Braking is assumed for forward collision warning (FCW) and automatic emergency braking (AEB) systems. Braking is also used for adaptive cruise control (ACC) and in automated driving systems more generally. However, steering may be advised in an emergency if the adjacent lane is clear and braking is unlikely to avoid a collision. Steering around an obstacle when feasible also eliminates the risk of becoming the new forward collision hazard. Driver assist technology like emergency steer assist (ESA) …


Security Culture And Its Self-Assessment As Supplementary Tools For Nuclear Security Training, Igor Khripunov, Sara Z. Kutchesfahani, Khairul -. Khairul - Nov 2016

Security Culture And Its Self-Assessment As Supplementary Tools For Nuclear Security Training, Igor Khripunov, Sara Z. Kutchesfahani, Khairul -. Khairul -

International Journal of Nuclear Security

Security Culture and its Self-Assessment as Supplementary Tools for Nuclear Security Training

Igor Khripunov, PhD

Center for International Trade and Security, University of Georgia (USA)

Sara Z. Kutchesfahani, PhD

Center for International Trade and Security, University of Georgia (USA)

Khairul Khairul

National Nuclear Energy Agency of Indonesia (BATAN)

Abstract

Nuclear security culture – an emerging and widely recognized practice – serves as a means to support and enhance nuclear security. In fact, many International Atomic Energy Agency (IAEA) publications and the Nuclear Security Summits have highlighted the vital role of nuclear security culture and raised its status to the same …


The Effect Of Interruptions On Primary Task Performance In Safety-Critical Environments, Cheryl Ann Nicholas Nov 2016

The Effect Of Interruptions On Primary Task Performance In Safety-Critical Environments, Cheryl Ann Nicholas

Doctoral Dissertations

Safety critical systems in medicine utilize alarms to signal potentially life threatening situations to professionals and patients. In particular, in the medical field multiple alarms from equipment are activated daily and often simultaneously. There are a number of alarms which require caregivers to take breaks in complex, primary tasks to attend to the interruption task which is signaled by the alarm. The motivation for this research is the knowledge that, in general, interrupting tasks can have a potentially negative impact on performance and outcomes of the primary task. The focus of this research is on the effect of an interrupting …


Leveraging Smart Infusion Pump Data For Workflow, Patient Care And Usability Improvement In Human Factors, Yan Ni Ding, Denny Yu, Poching Delaurentis, Kang-Yu Hsu, Joon Hong Kim Aug 2016

Leveraging Smart Infusion Pump Data For Workflow, Patient Care And Usability Improvement In Human Factors, Yan Ni Ding, Denny Yu, Poching Delaurentis, Kang-Yu Hsu, Joon Hong Kim

The Summer Undergraduate Research Fellowship (SURF) Symposium

Infusion pumps are medical devices that deliver fluids like medication, and nutrients in a precise, timely, and controlled manner that is critical to patient care. It is widely used in clinical settings especially in hospitals, nursing homes and sometimes at home. Smart infusion pumps technology are supposed to be reduce nurses’ workload, but due to the recurring number of alarms which disrupt the workflow of the infusion process, most nurses prefer to use the traditional infusion pumps or work-around the safety features of the smart pumps. Thus, the aim of this research is to leverage Smart Infusion Pump data to …


Human-Robot Interaction: Proximity And Speed—Slowly Back Away From The Robot!, Keith R. Macarthur, Kimberly Stowers, Peter A. Hancock Jul 2016

Human-Robot Interaction: Proximity And Speed—Slowly Back Away From The Robot!, Keith R. Macarthur, Kimberly Stowers, Peter A. Hancock

Keith Reid MacArthur

This experiment was designed to evaluate the effects of proximity and speed of approach on trust in human-robot interaction (HRI). The experimental design used a 2 (Speed) × 2 (Proximity) mixed factorial design and trust levels were measured by self-report on the Human Robot Trust Scale and the Trust in Automation Scale. Data analyses indicate proximity [F(2, 146) = 6.842, p < 0.01, partial ŋ 2 = 0.086] and speed of approach [F(2, 146) = 2.885, p = 0.059, partial ŋ 2 = 0.038] are significant factors contributing to changes in trust levels.


A Comparison Between Functional And Traditional Interface Displays In Support Of Console Operator Performance And Workload, Sophie Lynn Schwartz Jan 2016

A Comparison Between Functional And Traditional Interface Displays In Support Of Console Operator Performance And Workload, Sophie Lynn Schwartz

LSU Master's Theses

In the petrochemical industry, schematic interfaces have been traditionally used as the main interface for console operators to monitor activities. There is limited research in this industry investigating alternative interface types to better support console operator’s decisions during alarm management. Furthermore, even less of that research includes eye-tracking as a measure for console operator situation awareness (SA). This research aimed to investigate an alternative interface, called a functional interface, in its level of support of console operator situation awareness, accuracy, subjective workload, and average response time. Additionally, eye-tracking was incorporated to explore its value as measure for situation awareness on …


Engineering Hospital Discharge Instructions: An Eye-Tracking Based Study, Haley Marie Vaigneur May 2015

Engineering Hospital Discharge Instructions: An Eye-Tracking Based Study, Haley Marie Vaigneur

All Theses

With new healthcare reform initiatives, (e.g., the Patient Protection and Affordable Care Act) hospitals have additional requirements to reduce avoidable readmissions. This results in identifying the needs for improving the hospital discharge process, improving care transitions and discharge instructions, and increasing overall patient health literacy. In terms of discharge instructions, one of the most influential factors to patients' understanding and compliance with their prescribed health regimen is the document's readability. The study goal is to examine how adjusting the discharge instructions' reading level and using human factors design guidelines can influence a novice user's ability to read, comprehend, and recall …