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Kentucky Highway User Survey 2004, Ronald E. Langley, Ted Grossardt
Kentucky Highway User Survey 2004, Ronald E. Langley, Ted Grossardt
Kentucky Transportation Center Research Report
The purpose of this study was to continue the efforts begun in 1997 to monitor Kentucky public opinion regarding the quality of highway systems, including a portion to measure satisfaction with current drivers’ license and registration renewal processes. Kentucky’s 2004 public opinion is compared to data colleted in previous years to gauge the state’s progress.
2003 Motor Carrier Survey, Ronald E. Langley, Ted Grossardt
2003 Motor Carrier Survey, Ronald E. Langley, Ted Grossardt
Kentucky Transportation Center Research Report
The goal of this study was to conduct a survey to evaluate usage and satisfaction with the KYTC’s new program allowing motor carriers to credential vehicles and pay taxes via the Internet. Specifically, the study was to examine how many Kentucky motor carriers took advantage of this capability, why they did or did not, what improvements could be made to the system, and what incentives could be offered or obstacles removed to entice more motor carriers to use it.