Engineering Commons^™

Using A Knowledge Management Approach To Support Effective Succession Planning In The Civil Service, Mary O’Donohue

Dissertations

The modern workforce is highly mobile. The challenge facing organisations is how to safeguard key expertise and knowledge in the face of staff mobility and turnover. The Irish Civil Service is still recovering from the impacts of significant loss of staff, and their knowledge and expertise, as a result of cutbacks over recent years. This project will establish the potential of using a Knowledge Management approach to support effective succession planning in the Civil Service. The literature review charts the evolution of Knowledge Management from when the phrase was first coined in 1986 through to what is considered to be …

Semantic Models As Knowledge Repositories For Data Modellers In The Financial Industry, Gary Thompson

Dissertations

Data modellers working in the financial industry are expected to use both technical and business knowledge to transform data into the information required to meet regulatory reporting requirements. This dissertation explores the role that semantic models such as ontologies and concept maps can play in the acquisition of financial and regulatory concepts by data modellers. While there is widespread use of semantic models in the financial industry to specify how information is exchanged between IT systems, there is limited use of these models as knowledge repositories. The objective of this research is to evaluate the use of a semantic model …

Bringing Knowledge To Imbedded Collaboration Tools Within An Irish Financial Services It Department, Anthony Daly

Dissertations

The field of organisational knowledge management attempts to define and identify work practices and the use of technologies which provide an organisation with sustained competitive advantage. This research presents findings from analysis carried out in an Irish financial services organisation. The organisation has no defined knowledge management strategy yet as this research will indicate that this firm can be classified as a Knowledge-Intensive Organisation. Many of the desired attributes of a knowledge management strategy and characteristics for a knowledge management system can be found within the organisations technology and cultural structures. This project, having reviewed the established literature which defines …

E-Learning And Knowledge Management: The Development Of An E-Learning System For Organisational Training, Alan Muhire

Dissertations

Information technology has major role in most successful companies and organisations around the world, most companies are using IT to reduce operation cost, while improving customer service by providing service twenty four hours, seven days a week and improving communication that helps keep pace with competitors. In most companies and organisation training is a process carried out on a regular basis; the quality of training offered to employee will be reflected on how knowledgeable the staff will become resulting in the organisation becoming more successful. As organisations and companies are currently interested in improving knowledge management, employees are equally working …

Development Of Student Centred Knowledge Management System Based In A Higher Education Institution, Chong Liu

Dissertations

With the emergence of a knowledge society and of information technology, knowledge has become a key resource to develop a sustained economy. It is a vital word in the Knowledge Management area (Awad & Ghaziri, 2004). Knowledge Management has also become vital to help knowledge organizations seek a competitive advantage. It also encourages members of organization to share knowledge and improve the organization‘s efficiency, performance, and competitiveness (Shin, 2004). Therefore, an increasing number of organizations have realized the necessity of knowledge management. Especially, the Higher Education Institute (HEI) as the extraordinary ―business‖ will be suitable for implementing knowledge management approaches …

Effective Knowledge Management System Implementation In Small Organisations., Orna Nicholl

Dissertations

Much of the key research in the field of Knowledge Management carries an inherent set of assumptions as to the nature of the organisations under investigation, such as the fact that the organisation is a large one. As a consequence of this, Knowledge Management papers tend to focus on the distinctions such as: management-led initiatives versus grassroots initiatives, and the importance of inter-departmental communications, but for smaller organisations these types of issues are minimised or completely absent. This project will look at models and techniques from the existing body of Knowledge Management literature (with its focus on larger organisations) and …

Suitable Knowledge Management In Project Environment, Taya Polyaninova

Dissertations

Knowledge is becoming one of the main assets for organizations that want to improve their competitiveness in currently changing market. Knowledge comes from different sources within organizations, such as internal processes, projects, customers and stakeholder information. As markets and the way of doing things changes, many companies implement different projects to deal with those changes, which leads to accumulation of knowledge and information. Companies use Knowledge Management to create, identify and distribute knowledge and experiences arising from projects within organisation. However, as projects are done to create unique deliverables and they are never the same, there is a difficulty in …

Defining A Framework For Knowledge Sharing In A Dynamic Sales Oriented Organisation, Joern Hussock

Dissertations

The analysts of Datamonitor describe the knowledge management and collaboration as 2009 trends to watch. Why is collaboration and KM so important? It can be managed for unstructured business processes through sharing knowledge, best practices and experience on the business process context, soliciting feedback on problem resolution, seeking support from colleagues or communicating with other partner and customer communities. The challenge for organisations, especially for sales oriented teams is finding a way of structured managing and supporting the combination of the benefits based on the exchange of information in already existing unstructured activities in collaborative environments. This research aims to …

Computing For Knowledge Management: From Nonaka To Visualisation And Knowledge Maps, Helmut Huber

Dissertations

Management itself is not always clearly understood, however, the confusion can be sorted if the underlying theory is clearly distinguished from its implementations. There also may be a specific role for computing in Knowledge Management. It is suggested that Knowledge Management technologists seek a unique strategic position for Computing in Knowledge Management, for reasons of clarity and differentiation from Information Systems. The effective transfer of knowledge is one of the main themes or core competency in Knowledge Management. This is also one of the areas where Knowledge Management technologists may find the niche for a distinct and unique contribution the …

Investigating The Viability Of Virtual Communities Of Practice In The Public Sector, Sue Bolger

Dissertations

Communication and collaboration are very important topics in the domain of

Knowledge Management. Knowledge, which exists within the employees of an

organisation, can be extracted and harnessed effectively to become an extremely

valuable asset to the ongoing business goals and objectives of the organisation. This

embedded knowledge must be released in an appropriate manner in order for it to be

usable and, it has been shown that dialogue and discussion through the use of an online

tool, enables this release and re-use of vital concepts and knowledge.

This research investigates the area of communication and knowledge sharing amongst

disparate Irish …

The Knowledge Side Of The Web, Max Kudrenko

Dissertations

The World Wide Web has become a household name long before its official sixteenth birthday last August (2007), not lastly because of its Knowledge potential encompassed in its vast Knowledge resources and its suitability for Knowledge activities. Out of the three main types of Web usage, which are Procedural, Leisure and Knowledge, this work will concentrate on the Knowledge one and try to analyse the rationale behind its growing popularity among both producers and consumers of Web content. The extensive Knowledge usage of the Web both demands and offers a specific type of Knowledge, Web Knowledge, which will be assessed …

Elimu 2.0: Investigating The Use Of Web 2.0 For Facilitating Collaboration In Higher Education., Bajuna R. Salehe

Dissertations

The latest web innovations and technologies which has made the Web into a ‘Platform’, are become increasingly applied in the higher education arena. Tools such as Google docs, Google groups, Wikis, Blogs, RSS and Podcasting are gradually becoming more popular within higher education in teaching and learning. Yet their huge potentials have not been fully explored. Collaboration and knowledge sharing are common terms in higher education, and in the corporate world of the today’s knowledge economy. However better infrastructure and facilities that enable these important issues are yet to be set and fully utilised in higher education. In the higher …

Development Of A Framework To Leverage Knowledge Management Systems To Improve Security Awareness., Dennis Lupiana

Dissertations

Security awareness is very essential in securing intellectual property, in particular internal corporate information assets and its “Knowledge”. The dynamic nature of security attacks and the need to comply with government policies in protecting organisation’s data has a major influence on seeing organisations focus on strengthening against threats from the human element. This is a difficult challenge. Organisations must have a degree of trust their employees. They must trust their employees to interact responsibly as end-users with their information systems. They must trust their employees who work as developers to work responsibly and be motivated to develop systems with the …

Development Of A Knowledge Management Strategy For Academic Staff, Leslie Whyte

Dissertations

We are living in a knowledge society. Knowing what we know and managing it better to know more is considered the key enabler to sustainable economic growth. 70 to 80 percent of economic growth is directly attributed to new or better knowledge. With information communication technologies (ICT) readily facilitating the globalisation of economic activity, the key competitive advantage of this era is the ability to create, use and disseminate knowledge effectively. Although traditionally creators, guardians and disseminators of knowledge, universities and institutions need to also adapt to the challenges the knowledge society can bring and evolve their roles in education, …

Open Software To Innovation: The Critical Success Factors Of Massively Multiplayer Online Role Playing Games (Mmorpg) In China And Ireland., Wei Chen

Dissertations

This project investigates the factors leading to the success of China’s Massively Multiplayer Online Role Playing Games (MMORPG) market and gives an analysis of how Open source has contributed to these success factors. It then will look at how the use of open source is mirrored in Ireland’s market for example, the software sector to see if the same factors are apparent or there are indicators of these. Knowledge Management plays a very important role for fasten the innovation of Open source software development in China.