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Student Counseling and Personnel Services Commons™
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Full-Text Articles in Student Counseling and Personnel Services
Student Affairs Professionals As Tempered Radicals: Lessons On Action And Advocacy, Devin A. De Both
Student Affairs Professionals As Tempered Radicals: Lessons On Action And Advocacy, Devin A. De Both
Masters Theses
Modern universities are intricate organizations with many stakeholders each with their own goals and objectives. In a time of resource scarcity, student affairs professionals are tasked with advocating on behalf of their students, staffs, departments, and priorities against more solvent operations. Effective managers and administrators must align their priorities with other actors on campus and in accordance with institutional values. This study asked how professionals engage in the advocacy process, including the strategies that they use. Utilizing the tempered radicals perspective, this qualitative study was conducted through four interviews with experienced senior level student affairs professionals.
How Do I Do This? How Universities Support Students Experiencing Grief, Jackie Hirn
How Do I Do This? How Universities Support Students Experiencing Grief, Jackie Hirn
Masters Theses
Grief prompts college students to ask, “how do I do this?” in many ways. This phenomenological study examined the ways in which student affairs professionals supported grieving students from four universities across the United States. It was found that grieving college students faced many challenges and barriers, including academic, emotional, financial and legal, and cultural issues. Grief is an individualized process that manifests differently in each student. To ensure student success, it was found that resource referral was vital for students, and that connections between departments were imperative to make those referrals happen. This study notes that the COVID-19 pandemic …
Is The Customer Always Right? An Exploration Into The Expectations Of Student Affairs Professionals, Brittany Floyd
Is The Customer Always Right? An Exploration Into The Expectations Of Student Affairs Professionals, Brittany Floyd
Masters Theses
The purpose of this study is to gain perspective of how student affairs professionals are managing the changing dynamic of the student. The researcher sought to explore how student affairs professionals cope with the expectation that the “customer is always right” while encouraging students’ development. It was found that student affairs professionals share a common goal to assist and serve students, but administration, parents, and students have clear expectations as to how they do so. It was found that the customer service mantra “the customer is always right” does exist on a college campus, and it comes with a cost. …
The Path Into Student Affairs: How Undergraduate Experiences Influence Students To Pursue A Career In Student Affairs, Bryce Jacob Reuer Gergely
The Path Into Student Affairs: How Undergraduate Experiences Influence Students To Pursue A Career In Student Affairs, Bryce Jacob Reuer Gergely
Masters Theses
The career field of Student Affairs is one that most individuals know nothing about until coming to college when they have the chance to interact with professionals in the field. How exactly do individuals come to be professionals in student affairs? This study looks to answer that question through the examination of nine individuals in various stages of the process into Student Affairs, analyzing their experiences throughout their undergraduate career. Special focus is given to experiences during participants' undergraduate education, influences on their decision to pursue Student Affairs as a career, and how interactions with Student Affairs professionals played a …