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Exploring Intrinsic Value Of Educating Military Planners In Design Thinking: A Case Study, John Mangold

Doctoral Dissertations and Projects

The purpose of this qualitative single instrumental, exploratory, theory-building, holistic researcher case study was to explore a novel approach to military transformation; a prototype of a problem solving methodology that accounts for an inescapable reality in the current and future operational environment: complexity and uncertainty. Design thinking was used as an essential component supporting a theoretical framework to explore the process of solving complex, ill-structured problems. Fifteen participants from a senior U.S. military service college were studied using observations, interviews, and site documents. The data analyzed used the systematic, analytic procedures of Stake (1995, 2008) and Merriam, (1998, 2009) whereby …