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Community College Academic Advisors’ Considerations Of Ethical Issues Related To The Use Of Learning Analytics, Anna Elizabeth Jones

Educational Foundations & Leadership Theses & Dissertations

Learning analytics is an emerging trend in American community colleges brought about by technological advancements, institutional accountability, and external pressure on institutions to substantiate and improve learning. Learning analytics can potentially improve student engagement, retention, and success but also possess inherent ethical and legal challenges like student privacy and confidentiality violations and users’ bias and discrimination. Researchers know little about the ethical considerations of advisors who serve diverse student populations enrolled at community colleges, and there is a need to better understand various users’ experiences to mitigate poor ethical use and to protect multiple stakeholders. This multiple case study employed …