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Full-Text Articles in Higher Education
A Measurement Of Total Quality Management In Selected North Carolina Community Colleges, Gene C. Couch
A Measurement Of Total Quality Management In Selected North Carolina Community Colleges, Gene C. Couch
Electronic Theses and Dissertations
Many of the colleges in the North Carolina Community College System have embarked on a "quality" journey to continuously improve the educational programs and services that they provide to their communities. The primary focus of this study was to determine the level of Total Quality Management (TQM) principles implemented in selected North Carolina community colleges and to determine if there was a difference in the perception of its implementation between administrators and faculty. Additionally, this study examined the influence of the following variables on the implementation of TQM in selected North Carolina community colleges: personal factors (age, gender, ethnicity, and …
Using Administrative Data To Evaluate The Ohio Jobs Student Retention Program, Kevin M. Hollenbeck, Jean Kimmel, Randall W. Eberts
Using Administrative Data To Evaluate The Ohio Jobs Student Retention Program, Kevin M. Hollenbeck, Jean Kimmel, Randall W. Eberts
Upjohn Institute Working Papers
This paper presents findings from a net impact evaluation of the Ohio JOBS Student Retention Program. The JOBS program, a component of the federal Aid to Families with Dependent Children (ADC) program, was required, in all states, for ADC recipients who met certain criteria. The Ohio JSRP was an activity pursued by some JOBS program clients in Ohio to fulfill their responsibilities in order to receive aid. The JSRP was a three-fold support program designed to facilitate entry to and success in programs of study at two-year community or technical colleges. We evaluated this state welfare policy while simultaneously dealing …