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Full-Text Articles in Higher Education

The Cadet Training Program Versus The Student Certification Program: A Study Of It- Support Training Programs At Western Kentucky University, Michael Courtney Moore Dec 2014

The Cadet Training Program Versus The Student Certification Program: A Study Of It- Support Training Programs At Western Kentucky University, Michael Courtney Moore

Masters Theses & Specialist Projects

Technology is a critical component of modern-day success. Advancements in technology have improved communication between individuals and companies. Technological advancements have allowed students to earn college degrees online. People who habitually use technology expect a high level of performance and support. As new technologies are implemented, such as complex web services or new operating systems, the dependence for information technology (IT) support grows in demand. Even learning curves can be cumbersome without proper assistance from IT professionals. Companies and institutions must accommodate user needs by implementing fast, efficient, and friendly support. In order to offer optimal customer support, representatives must …


The Use Of Feuerstein’S Instrumental Enrichment With Underprepared College Students: A Pilot Study, Michael Kieta Jul 1983

The Use Of Feuerstein’S Instrumental Enrichment With Underprepared College Students: A Pilot Study, Michael Kieta

Masters Theses & Specialist Projects

This pilot study investigated the usage of Feuerstein’s (1980) Instrumental Enrichment with underprepared college students. Open admissions policies in colleges and universities have resulted in the enrollment of many students who are underprepared to meet the academic task demands. Courses have been developed by the colleges and universities to remediate the academic deficits of underprepared students. Remedial courses using traditional educational methods have been largely ineffective. Cognitive process instruction (CPI) is an area of educational research that recently began to receive increased attention in the field of remedial education. The goal of CPI has been to develop the cognitive/thought processes …