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Articles 1 - 30 of 48
Full-Text Articles in Higher Education
Experiences Of Vertical Transfer Students In The Department Of Biological Sciences With The Transfer Credit Process: A Phenomenological Study, Laura Love
All Dissertations
The purpose of this interpretive phenomenological study was to highlight the experiences of undergraduate STEM vertical transfer students. Through the lens of Schlossberg’s Transition Theory, this study sought to better understand how students make sense of the transfer credit process and which support structures facilitated their understanding. Semi-structured interviews were conducted using qualitative methods with eight biological sciences and vertical transfer students currently enrolled at a large public four-year land-grant research institution in the Southeast United States. All participants had successfully transferred from one of 16 technical colleges within the state. Using interpretative phenomenological analysis, three themes were identified. This …
Success Beyond Access: Examining Institutional Barriers To Persistence And The Supports Needed By Nontraditional Students Participating In A Tuition-Free Community College Program, Amanda K. Roeher
Graduate Theses, Dissertations, and Problem Reports
This research study examined the experiences of nontraditional community college students attending through a tuition-free grant. The intent of the study was to explore the student identified barriers to degree persistence and the student support services nontraditional students recognize as being beneficial towards their academic journey. This qualitative case study was guided by three research questions and utilized Bean and Metzner’s (1985) Nontraditional Student Attrition Model as a guide for study design and analysis. Data collection consisted of student interviews and institutional document collection. Data analysis explored themes related to nontraditional student motivations for attendance, persistence factors, and student support …
Learning Mindset Dimensions And Completion Status Of Tennessee Community College Students, Donna Sue M. Shellman
Learning Mindset Dimensions And Completion Status Of Tennessee Community College Students, Donna Sue M. Shellman
Electronic Theses and Dissertations
The purpose of this nonexperimental, quantitative study was to analyze relationships between three learning mindset dimensions (growth mindset; purpose and value; and sense of belonging) to retention and persistence to graduation among first-time, full-time Tennessee community college student graduates and nongraduates who attended one of 13 institutions in Fall 2019. In addition to comparing Tennessee community college graduates and nongraduates’ learning mindset dimensions, I analyzed student subgroups to explore those dimensions with regard to gender and race. Additional analyses included correlations between students’ growth mindset scores; purpose and value scores; and social belonging scores.
Analyses included Tennessee Board of Regents’ …
Vamos A Pláticar: The Sense-Making Process Of Career Services Practitioners At California Community Colleges In A Guided Pathways Epoch, Claudia Estrada-Howell
Vamos A Pláticar: The Sense-Making Process Of Career Services Practitioners At California Community Colleges In A Guided Pathways Epoch, Claudia Estrada-Howell
Electronic Theses, Projects, and Dissertations
The California Community College system and its vision for success, which includes a focus on increasing students' degree and certificate completion, as well as increasing the percentage of existing Career and Technical Education students who report being employed in their field of study is highlighted. To help support these goals, the California Community College System has adopted the Guided Pathways framework. This framework requires all campuses to fundamentally redesign their programs and support services to ensure they are clear, more educationally coherent pathways to credentials that in turn prepare students for success in the workforce and further education. To do …
The Relationship Between Academic Self-Efficacy And Academic Achievement Of First-Time First-Year Students Enrolled At A Technical College, Heather Marie Hoppe
The Relationship Between Academic Self-Efficacy And Academic Achievement Of First-Time First-Year Students Enrolled At A Technical College, Heather Marie Hoppe
Electronic Theses and Dissertations
Student persistence, retention, and completion are continued concerns in higher education. While external influences contribute to persistence and retention, the focus of this research study was to determine the academic self-efficacy and self-regulated factors that influence the academic achievement of first-time first-year students who persist from the fall to spring semester at a Southeastern technical college. One hundred four first-time first-year students who persisted from fall 2021 to spring 2022 completed an Academic Self-Efficacy Survey. There were five significant predictors identified in the analysis. The three self-regulated learning tasks: “I can finish homework assignments by deadlines,” “I can organize my …
Understanding The Lived Experiences Of Parenting Adult Learners Regarding Persistence In Two-Year Community Colleges, Michelle T. Webb Ed.D.
Understanding The Lived Experiences Of Parenting Adult Learners Regarding Persistence In Two-Year Community Colleges, Michelle T. Webb Ed.D.
Doctor of Education Program Dissertations
This qualitative phenomenological study examined the results of semi-structured interviews conducted with six parenting adult learners (ParentALs) enrolled in three public two-year community colleges in the United States. This study investigated the problem of a lack of understanding of the experiences of ParentALs enrolled in community colleges. The purpose of this study was to examine how the lived experiences of ParentALs enrolled in community colleges may influence their persistence. Three themes emerged from the literature review and data analysis: the identity of the ParentAL, characteristics and intersectionality of factors, experiences, and perceptions that may influence ParentAL persistence in community college, …
Authentic And Unapologetic: Culturally Responsive Leadership Strategies Used By California Community College Senior-Level Leaders Of Color, Renee Craig-Marius
Authentic And Unapologetic: Culturally Responsive Leadership Strategies Used By California Community College Senior-Level Leaders Of Color, Renee Craig-Marius
Dissertations
Purpose: The purpose of this qualitative study was to identify and describe how California Community College senior-level leaders of color are culturally responsive in their leadership strategies, based on Horsford, Grosland, and Gunn’s (2011) culturally relevant leadership framework.
Methodology: This qualitative ethnographic study identified and described the culturally responsive leadership practices utilized by 15 senior-level leaders of color within California Community Colleges and explored how their lived experiences and identities influence their ability to lead their institutions using the four dimensions of Horsford et al.’s (2011) culturally relevant leadership framework: political context, personal journey, pedagogical approach, and professional duty. …
Supporting Reverse Transfer Students: From Trauma To Transition And Triumph, Stephanie Burga
Supporting Reverse Transfer Students: From Trauma To Transition And Triumph, Stephanie Burga
M.A. in Higher Education Leadership: Action Research Projects
This study explores the reverse transfer student identity, a population or group that transfers from a four-year college or university to a two-year community college. The research utilizes a San Diego two-year community college as the sample institute to discover more about a sample of the reverse transfer student identity. The theoretical framework includes a combination of intersectional stigma and the ethic of care that is implemented throughout the transition process for the student. The purpose of this study is to seek and uncover patterns as to why students reverse transfer and what support looks like for them. How does …
Cracking The Code To Effective Marketing In Higher Education: A Case Study Of Recruitment And Retention Of First-Generation, Latinx Community College Students, Manuel L. Romero
Cracking The Code To Effective Marketing In Higher Education: A Case Study Of Recruitment And Retention Of First-Generation, Latinx Community College Students, Manuel L. Romero
Theses and Dissertations
Marketing strategy involves selecting a target market and determining the desired product positioning to attract the desired customers (Silk, 2006). Recently, community colleges have seen a decrease in student enrollment. In some cases, this was brought on by the COVID-19 pandemic; in other cases budget constraints have posed challenges to community colleges and their recruitment marketing efforts. Successful advertising involves a marketing strategy where the student is considered the customer (Guilbault, 2017) and creative “edvertising” (DiMartino & Jessen, 2018) campaigns entice students to select one college above other competitors. With a growing Latinx population in the United States, college recruitment …
Core Self-Evaluation Theory In Qualitative Research: Extending A Quantitative Theory Into A Qualitative Framework To Study Community College Faculty., Patria Lawton
The Interactive Journal of Global Leadership and Learning
The use of qualitative research in higher education has long been underutilized, specifically when examining community colleges. The purpose of this article is to demonstrate the need for more qualitative research focusing on the lives and work of community college faculty and to introduce the reader to Judge et al. (1997) Core Self-Evaluation Theory (CSE). The article describes the rationale and process of utilizing CSE as a viable theoretical framework in qualitative research. The author discusses the way in which CSE was extended from a traditional quantitative measure to a qualitative framework by walking the reader through a study which …
A Survey Of Faculty Perceptions Of Community College Career And Technical Education, Thomas Gauthier Dr.
A Survey Of Faculty Perceptions Of Community College Career And Technical Education, Thomas Gauthier Dr.
Journal of Research in Technical Careers
Community colleges are the leaders in facilitating career and technical education (CTE), and faculty help develop program offerings on campus. This study explored faculty perceptions of community college CTE programs using the survey research method. Participants included 36 faculty members from various disciplines from 15 state colleges in Florida. Participants were sent a digital survey and asked to use a scale from 0 (do not agree) to 8 (agree) to score their agreement level with 43 statements of opinion. Data revealed that community college faculty perceive CTE as beneficial, but CTE programs must include the habits of mind and support …
Paving The Way: Enhancing The Transfer Admission Practices At The University Of San Diego, Andrew Alsoraimi-Espiritu
Paving The Way: Enhancing The Transfer Admission Practices At The University Of San Diego, Andrew Alsoraimi-Espiritu
M.A. in Higher Education Leadership: Action Research Projects
The purpose of this study is to examine how the University of San Diego’s (USD) Office of Undergraduate Admission can better serve prospective students from local community colleges by striving towards a Transfer Receptive Culture (Jain, Herrera, Bernal, & Solórzano, 2011). Using my positionality as an admissions counselor at USD, I explored the following question with current and prospective transfer students, as well as local community college partners: how can I enhance the practices of my department to better support transfer students during the pretransfer phase at USD? My findings indicate that the transfer path to USD is hectic and …
Exploring The Effects Of An Afrocentric Learning Community On The Retention Of African American Students In Community Colleges: A Quantitative Study, Andre Crenshaw
Theses and Dissertations
The majority of African American students who begin postsecondary educational pursuits do not graduate within 6 years, resulting in one of the lowest postsecondary completion rates in America. As of Fall 2019, the degree applicable retention rate for African American students in California community colleges was 62%, compared to all students 87.65%. The purpose of this quantitative, nonexperimental study was to examine whether a learning community positively affected retention and success rates of African American students in community colleges, comparing outcomes with cohort Fall 2016 with cohort Fall 2019. This analysis applied Tinto’s Student Integration Model Theoretical Framework with supporting …
Blending Credit & Non-Credit Courses: Best Practices, Opportunities, Barriers, Keisha Samuels, M. Todd Estes, Heather Eckman, Kelly Gillerlain, Shanda Jenkins, Wendy Miller-Edwards, Olivia Reinauer, Nicole Walker
Blending Credit & Non-Credit Courses: Best Practices, Opportunities, Barriers, Keisha Samuels, M. Todd Estes, Heather Eckman, Kelly Gillerlain, Shanda Jenkins, Wendy Miller-Edwards, Olivia Reinauer, Nicole Walker
Inquiry: The Journal of the Virginia Community Colleges
Community colleges offer an array of programs designed to help students meet different goals. Noncredit education provides training for students seeking targeted, often shorter, courses for personal and professional enrichment (Cohen, Brawer, & Kisker, 2014). Many community colleges are now increasingly emphasizing noncredit workforce education as they support regional workforce development efforts and strive to meet the needs of their local industry partners (Van Noy, Jacobs, Korey, Bailey, & Hughes, 2008). Despite the millions of students enrolled in these courses and their potential to generate revenue for the institutions delivering programs, Voorhees and Milam (2005) refer to noncredit community college …
Increasing Diversity Of Faculty And Administrators In The Virginia Community College System, Nicole Munday, Rachel Angel, Mahzar Anik, Sylvia Clay, Lorraine Justice, Cheri Maea, Gena Mckinley, Tim Merrill, Aaron Rosenthal
Increasing Diversity Of Faculty And Administrators In The Virginia Community College System, Nicole Munday, Rachel Angel, Mahzar Anik, Sylvia Clay, Lorraine Justice, Cheri Maea, Gena Mckinley, Tim Merrill, Aaron Rosenthal
Inquiry: The Journal of the Virginia Community Colleges
In 2013, Chancellor DuBois convened a Task Force on Diversity with the aim of making the Virginia Community College System (VCCS) a model for diversity by “increasing the demographic diversity of the VCCS so that teaching faculty and leaders look more like the communities we serve” (Chancellors Diversity Task Force, 2014, p. 3). The hard work of the Task Force members culminated in a report that summarized their findings and recommendations, including a “Call to Action” list of 11 steps, many of which have been implemented or are in progress. Several of these key initiatives have put the VCCS on …
Using Artificial Intelligence To Enhance Educational Opportunities And Student Services In Higher Education, Mandy Barrett, Lisa Branson, Sheryl Carter, Frank Deleon, Justin Ellis, Cirrus Gundlach, Dale Lee
Using Artificial Intelligence To Enhance Educational Opportunities And Student Services In Higher Education, Mandy Barrett, Lisa Branson, Sheryl Carter, Frank Deleon, Justin Ellis, Cirrus Gundlach, Dale Lee
Inquiry: The Journal of the Virginia Community Colleges
Artificial intelligence (AI) technology is becoming the basis for business. Most businesses use it to improve the customer experience. The education community is just beginning to find ways to successfully implement AI for staff and students. Artificial Intelligence should be leveraged to create a better student experience. For example, Elon University uses AI to assist students with tracking previously taken courses and helps them apply the information to their course-planning (Gardner, 2018). Georgia State University uses Pounce, a chatbot built by AdmitHub, reducing summer melt by over 20% by reaching out to students via text when they have not completed …
Accelerating Student Success: The Case For Corequisite Instruction, Maggie Emblom-Callahan, Nekisha Burgess-Palm, Sandra Davis, Amanda Decker, Heather Diritto, Shana Dix, Camisha Parker, Eric Styles
Accelerating Student Success: The Case For Corequisite Instruction, Maggie Emblom-Callahan, Nekisha Burgess-Palm, Sandra Davis, Amanda Decker, Heather Diritto, Shana Dix, Camisha Parker, Eric Styles
Inquiry: The Journal of the Virginia Community Colleges
The successes of corequisite remediation courses and supplemental instruction over traditional remediation courses such as the modular Math Essentials have been widely and recently documented (Logue, Watanabe-Rose, & Douglas, 2016). Corequisite reform is an important strategy to improve student completion of higher education goals. A robust corequisite model integrates gateway course content with lifelong tools such as time management and study skills that help students beyond the scope of one course. Corequisite remediation may not completely eliminate developmental courses; however, “a fundamental redesign of the support system for academically underprepared students” will include corequisite remediation (Vandal, 2014). This broader “support …
Improving Transferability Case Studies: 'Building A Better Bridge To The Bachelor's', Tamra Lipscomb, Cindy Wallin, David Braun, Katherine Clatterbuck, Faison Dana, Leonda Keniston, John Lipp, Christian Mason
Improving Transferability Case Studies: 'Building A Better Bridge To The Bachelor's', Tamra Lipscomb, Cindy Wallin, David Braun, Katherine Clatterbuck, Faison Dana, Leonda Keniston, John Lipp, Christian Mason
Inquiry: The Journal of the Virginia Community Colleges
Many Virginians aspiring to earn a four-year degree intentionally begin their journey at one of the 23 community colleges within the Virginia Community College System (VCCS). In concert with those aspirations, the VCCS is committed to providing its residents an affordable and accessible program of study that prepares them to transfer and earn a bachelor’s degree at any one of Virginia’s colleges and universities. The establishment of an affordable and accessible pathway was one of the emanating purposes of the community college (Mellow & Heelan, 2015). The dream of affordable transfer education is one of three key legislative efforts of …
Increasing Success With Online Degree Courses And Programs In The Vccs, Thomas Chatman, Dave Dick, Paula Ford, Pamela Henry, Kim Hobert, Miles Keller, Kevin Riley, Christina Tidwell, Roberta Wright
Increasing Success With Online Degree Courses And Programs In The Vccs, Thomas Chatman, Dave Dick, Paula Ford, Pamela Henry, Kim Hobert, Miles Keller, Kevin Riley, Christina Tidwell, Roberta Wright
Inquiry: The Journal of the Virginia Community Colleges
Over the last three years, 724,116 online courses were attempted within the Virginia Community College System (VCCS). From these attempts, 206,533 resulted in a grade of D or F or a withdrawal, accounting for 29% of all attempted online courses (Virginia Community College System, 2015). This does not account for the students who may have dropped the course early in the semester to avoid academic and/or financial consequences. Studies have shown that students who do not experience success in their courses drop out significantly more than their counterparts (Thayer, 1973). Additionally, these students experience delayed degree or certificate completions, higher …
Promoting The Value Of Career Education Programs, David Howell, Maryanne Serignese, Shawn Anderson, Rachel Dodson, Joshua Mcdowell, Jesse Miller, Dana Newcomer, Regina Sanders, Brooklyn Shehan
Promoting The Value Of Career Education Programs, David Howell, Maryanne Serignese, Shawn Anderson, Rachel Dodson, Joshua Mcdowell, Jesse Miller, Dana Newcomer, Regina Sanders, Brooklyn Shehan
Inquiry: The Journal of the Virginia Community Colleges
12.5 million secondary and postsecondary students are currently enrolled in Career and Technical Education (CTE) programs in the United States (“Career,” 2019). CTE programs provide students with the academic skills, technical skills, knowledge, and training necessary to succeed in future careers and to become lifelong learners (“Career,” 2019). Students are prepared for the workplace as a result of a competency-based learning approach and through partnerships with local employers who provide hands-on experience and work-based learning opportunities (“Career,” 2019). By 2020, 65 percent of American jobs will require some postsecondary education or training, with half of these positions requiring an associate …
Taking The Leap (Learner Engaged Advising Programs): Vccs Advising Practices And Recommendations, Valerie Burge-Hall, Latoya Garrison, Leigh Giles-Brown, Dan Lepore, Melanie Mcnall, Christine Pauly, Andrew Quinn, Lisa Vaughn Jordan
Taking The Leap (Learner Engaged Advising Programs): Vccs Advising Practices And Recommendations, Valerie Burge-Hall, Latoya Garrison, Leigh Giles-Brown, Dan Lepore, Melanie Mcnall, Christine Pauly, Andrew Quinn, Lisa Vaughn Jordan
Inquiry: The Journal of the Virginia Community Colleges
The Virginia Community College System (VCCS) administration identified the need for adequate and proactive advising programs to foster student success. This paper presents a review of “best practices” in advising to determine commonalities, provides a comparison with current VCCS advising practices, and offers recommendations that support the goal of ensuring high quality advising programs.
Communication And Data Sharing Between K-12 And Community Colleges, Beth Page, Jacob Surratt, Debbie Bond, Mitzi Jones, Josh Meyer, Amy Webster, Brian Wright
Communication And Data Sharing Between K-12 And Community Colleges, Beth Page, Jacob Surratt, Debbie Bond, Mitzi Jones, Josh Meyer, Amy Webster, Brian Wright
Inquiry: The Journal of the Virginia Community Colleges
This report investigates communication and data sharing between K-12 and community colleges to identify best practices. This wide-ranging topic encompassed many efforts that impact student recruitment, retention and success in their postsecondary education. To prioritize the most pressing issues, this report focuses on recent system-wide findings and recommendations. In 2016, the Virginia General Assembly directed the Joint Legislative Audit and Review Commission (JLARC) to review the VCCS, a process that had not been done since 1991. The JLARC report in 2017 stated that a relatively low percentage of community college students obtain a degree or credential (39 percent). In addition …
Improving Completion Rates For Underrepresented Populations, Jen Daniels, Lynn Bowers, Megan Cook, Mark D'Antonio, Amber Foltz, Carlita Mccombs, John Sound, Jenni Vancuren
Improving Completion Rates For Underrepresented Populations, Jen Daniels, Lynn Bowers, Megan Cook, Mark D'Antonio, Amber Foltz, Carlita Mccombs, John Sound, Jenni Vancuren
Inquiry: The Journal of the Virginia Community Colleges
Most experienced educators recognize that many students will not complete optional assignments, and often those students who need additional help do not seek assistance. Current research demonstrates that students in underrepresented populations (see definition below) are less likely to seek support than others because they see needing help as a confirmation that they don’t really “belong” in college in the first place. Research shows that those who do access currently optional supports such as tutoring are more likely to succeed, so this research group looked for ways to build structured connections between underrepresented students and resources.
We found that our …
Asian American Community College Presidents: An Asiancrit Analysis Of Their Approaches To Leadership, Johnny Hu
Asian American Community College Presidents: An Asiancrit Analysis Of Their Approaches To Leadership, Johnny Hu
Ed.D. Dissertations in Practice
This study explores the experiences of five current and former Asian American community college presidents including their career transitions into executive leadership using an AsianCrit analysis for framing their narrative experiences. The literature review situates the experiences of Asian American community college presidents in various contexts by providing a brief summary of several historical moments and political movements that have shaped the realities they currently confront as higher education leaders. This study employed a Critical Race Theory (CRT) approach to counter storytelling to analyze the participants’ narratives both individually and thematically based on their social identities as Asian Americans and …
Stepping Stone Or Road Block: An Evaluation Of Community Colleges In The Midwest To Improve Attrition And Graduate Percentages Of African American Students, Tamela Odom
CUP Ed.D. Dissertations
The path towards higher education is not the same for all. The purpose of this qualitative case study was to explore why African American students enroll into community college in the Midwest at higher percentages than any other racial group but persist to graduation at the lowest percentages. Factors that hinder African American students from persisting toward graduation and eventual degree completion from a 2-year college were uncovered through interviews conducted with participants on community college campuses throughout the Midwest. Considering the findings of this study, it is suggested that professors and instructors use classroom interactions and instructional opportunities to …
Creative ‘Class’: Leading Innovation With Digital Pedagogy In Cultural And Creative Industry (Cci) Programs, Dana Morningstar
Creative ‘Class’: Leading Innovation With Digital Pedagogy In Cultural And Creative Industry (Cci) Programs, Dana Morningstar
The Dissertation in Practice at Western University
Leaders of cultural and creative programs (CCIs) in Ontario community colleges are key to realizing potential in higher education related to digital pedagogy, creativity, industry partnerships, entrepreneurship and innovation. In this Organizational Improvement Plan (OIP), the role of an academic leadership group is considered from Ontario-centric creative industry and innovation policies and college processes. The problem of practice is the gap of harmonized leadership strategy between higher education classroom practices and regional and provincial overarching educational strategy to increase innovation through digital pedagogy. Colleges have collective capacities in innovating with digital pedagogy in creative industry programs and providing graduates with …
Latina Community College Leaders And The Role Cultural Intelligence Plays In Their Leadership: El Líderazgo Inteligente De Administradoras Latinas., Patricia Avila
Dissertations
Purpose: The purpose of this phenomenological study was to discover and describe how Latina community college administrators utilize the four elements of Cultural Intelligence (CQ) to provide leadership in their organizations.
Methodology: The phenomenological qualitative approach was used to describe the utilization of cultural intelligence of ten Latina community college administrators to provide effective leadership in their organizations. The researcher conducted in-depth interviews to gain insight into participants’ leadership behaviors outlined in the study’s purpose. An examination of the data collected revealed patterns and themes.
Findings: Examination of study participants’ interviews resulted in ten themes and 411 frequencies among the …
Co-Enrolling Students In Math Remediation And College-Level Math In A Community College System, Peter Thomas Anderson
Co-Enrolling Students In Math Remediation And College-Level Math In A Community College System, Peter Thomas Anderson
Educational Leadership & Workforce Development Theses & Dissertations
The purpose of this study was to conduct a rigorous examination of co-enrollment of students in math remediation and college-level math. A quasi-experimental, posthoc design examined the outcomes and the relationships of two groups of students who participated in a pilot project the goal of which was to assess the co-enrolled model that is designed to provide students with mathematics support. One group of students enrolled in a traditional model of developmental mathematics. The second group of students co-enrolled in developmental and college-level math.
The sample for this study was students (N = 7616) from nine community colleges in …
Enhancing Employability Skill Sets: The Obligation Of Community Colleges To Be Greater Than The Sum Of Their Parts, Linda C. Hill Ms.
Enhancing Employability Skill Sets: The Obligation Of Community Colleges To Be Greater Than The Sum Of Their Parts, Linda C. Hill Ms.
The Dissertation in Practice at Western University
The pressure upon post-secondary institutions in Ontario to address the persistent gap between the employability skill sets of their graduates and the changing needs of the modern workplace has never been greater. Forces such as the complexities of participating in a globally competitive economy, and advancements in information and communication technologies have shifted workplace expectations. Parents, students, and employers want to be assured that a diploma is indicative of the full range of skill sets necessary to achieve entry into a chosen occupation. The case method of analysis was used to examine one college’s quality assurance strategies for teaching and …
Communication Apprehension Among Community College Students: A Phenomenology, John R. Bragg Jr.
Communication Apprehension Among Community College Students: A Phenomenology, John R. Bragg Jr.
Electronic Theses and Dissertations
A qualitative investigation was conducted to explore the phenomenon of communication apprehension among a purposeful sample of five community college students with high levels of communication apprehension. The phenomenon of Communication Apprehension (CA) is “an individual’s level of fear or anxiety associated with either real or anticipated communication with another person or persons” (Beatty, McCroskey, & Heisel, 1998, p. 197; McCroskey, 1970, p. 269). All individuals experience some level of CA, and between 30% and 40% of individuals are estimated to experience high levels of CA. For the community college student with high levels of CA, the introductory communication course …