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Western Michigan University

Educational Leadership

Higher education IT staff

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How And Why Higher Education Information Technology Professionals Keep Their Skill Sets Current, Vicky L. Deur Jun 2020

How And Why Higher Education Information Technology Professionals Keep Their Skill Sets Current, Vicky L. Deur

Dissertations

The rapid change in technology creates a challenge for universities to understand the importance of why and how IT professionals keep current in their skill sets, as opposed to leaving the profession or becoming obsolete in their position. This study captured information from IT professionals in higher education regarding the learning activities they find useful in maintaining or updating their skills, an estimate of time spent in those learning activities both at work and outside work, and information on what factors contributed to this maintenance.

Previous research on social cognitive theory and locus of control theory supported the conceptual frame …